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February 2024 by Frank
Not enough help; had to walk out otherwise I would spend 2 hours waiting to get help.
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February 2024 by kevin s
Don’t call and say your in way for a battery in 5 minutes then get there so you don’t have to drive all over to hear oh my boss just sold it. My cards now cut up Autozone it is !!!
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September 2023 by Maureen Vopinek
I stopped in to get some power steering wheel fluid. I had no idea what I was doing. Roberto hooked me up and even helped me add it to my vehicle. My car was so happy with the new fluid. It drove great. Thank you!
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September 2023 by Gerome Waller
Pick and fast service don't hardly be crowded I never went in and it was crowded if you live in Orland Park
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May 2023 by Darryl Buckner
Thank you guys for your professional service
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March 2023 by Everything Funny
Sales associate was very rude and down right nasty! It makes me wonder what were the lies this female said in order to get hired. I wouldn't send my worst enemy there.
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December 2022 by Clint H.
Please!!! Four stars???? There is only one person in this store that has any idea.The rest hold the counter up while on their personal phone.What a shame this work ethic has taken over.Not all O'Reillys are this inept. Joke Forest O'Reillys is the King.If you need product, skip this location.
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November 2022 by Claudia Ward
If I could give a zero, I would! My husband and I brought in my car to have the battery tested. If we needed a new one, we were going to buy one here. The associate that was "helping" my husband handed him the battery tester because he didn't want to come outside because it was "too dark outside". The parking lot is very well lit! We are NOT auto repair experts! Why would we be servicing our car? How would we know what to do? The associate never came out to help us, so my husband went back in and returned the diagnostic reader-battery tester..whatever it's called, and we jumped the car again, and drove to another place. Don't go here.
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October 2022 by tony boloni
I used to go to this place all the time the staff was always so helpful and knowledgeable. Today, I would not step foot in there to save my life the staff is rude and not knowledgeable. The markup is just ridiculous on the items. They used to have such wonderful knowledgeable managers like Sam Scott the other Scott now they got guys like Angelo and John who would rather be more confrontational than helpful and are garbage. Steer very clear of this place.
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September 2022 by tamer elmaraghy
I don’t think people like their job over there , no one greet you , price don’t match , you ask for products on the shelf they tell you we don’t have it . Very much they’re careless.One star it too much for this place
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July 2022 by M J Cuela
They sometimes have things AutoZone doesn't have and other car stores. Sometimes, the prices are a bit better too. You just have to shop around and ask for pricing. Pretty decent store and have good selections of autoparts and miscellaneous things you might need for your car.
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July 2022 by Lucas Daulton (Mr.Quickpick Of Chicago)
Good over-all experience.
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May 2022 by Steve Kelly
One of the staff members was smoking weed in the parking lot.
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March 2022 by Chris Veldhuizen
I needed to get my car battery checked. Called O'Reilly about 9am and found that there was no need to make an appointment and no wait. Came in about 30 minutes later and met with Ivan. He had me pull the car to the curb, diagnosed the battery (which was bad) and swapped it out for a new one in minutes. Batteries nowadays are in a fixed price market. It wasn't a deal or overpriced. It was the same price as everyone else's 3 year battery. Best part was dealing with a really nice employee and getting great service.
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February 2022 by Ed S
Came in one afternoon and was interrogated and almost was refused to have my brake pad replacement warranty honored by an African American female employee. Don't know if she still works there or not but I would have never purchased the replacement warranty if I knew I was gonna be given a hard time in the future!
