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October 2024 by Kerry
Worst experience with a veterinarian I have ever had!!! This place and Dr Kyle Huizinga only care about the money!! No care or concern for the animal or pet owner.
They gave my dog a ear treatment for a infection and said he would need another treatment in a week and then a recheck after 30 days. So I made the appointment for 1 week brought him in and now they tell me I have to not only pay for the medicine but for a recheck which is a extra $50 which I did not have. I asked if they could just give the treatment and do the recheck next week and they said NO! So the front desk rescheduled the appointment without telling me that when we brought him back they would have to start all over!! So I bring him back today and there is no care ~ no concern ~ no options offered.
They tell you one thing and then when you get there its another story with a higher charge!!
The economy being what it is... If you are not able to afford the most expensive treatment they do not want to treat your animal at all.They are not willing to work with you at all. If they truly cared about the animals well being they could allow for payment plans or other options. And when the DOCTOR Vet acts like a car salesman and has to go to ask if options might be available ...come on just admit it ... it was your choice your the Doctor and you choose the money over the animal.
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October 2024 by Dee Dee
Love my neighborhood vet! My pup is super anxious when she goes here but the staff are so kind and understanding to her. Front desk staff are friendly, professional, and very patient. They really make the experience comfortable for all!
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September 2024 by wanda mccue
First time with my fur baby and the whole staff was amazing and very friendly. The doctor is 10 stars ? he really took his time with us and explained a great deal amount of information. Highly recommend this office!
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September 2024 by Matthew Calhoun
Great place
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September 2024 by Jason Willeford
Nice staff and place very professional
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September 2024 by Sheila Frye
I had a very disappointing experience at this animal hospital. The staff seemed disorganized and unresponsive, and my pet's condition was not properly addressed. The wait times were excessively long, and the communication was poor. I expected better care and professionalism. Unfortunately, I won't be returning.
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September 2024 by Andrea Thompson
I got my dog spayed here in the spring. I had many complications due to the way they did the surgery. I have never had such a bad experience at a vet before. My dog became very ill due to their malpractice. The vets that work here do not seem to be qualified. The place is also very small, dirty and out dated as well. I would not recommend this vet to anyone
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September 2024 by Felicity Sansalone
❌❌Beware❌❌I would not recommend this vet to anyone! They are very unprofessional and unfortunately do not care about the animals. It’s simply about money for them. The last vet that works there and I went to see is absolutely terrible. I told them my dog is old and gets stressed out easily and they did everything I told them not to do that stresses her out even more which made the appointment a nightmare. Additionally, they would not fit my dog in to drain her ear hematoma for the time I requested, however they said they would be willing to fit her in at that same time to treat a more lucrative condition that was not severe at all, ignoring the fact that her ear was a more severe issue causing her pain and discomfort. This told me they only care about money and not my dogs. They have done similar things to my friend and her dog as well. We will be going elsewhere from now on.
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August 2024 by Isela E
-BEST CLINIC IN THE MIDWEST-
When you have a diabetic pet, communication with your vet is key. This is a very nice, clean clinic. Experienced and knowledgeable doctors, top notch technology, fair prices. The doctor never rushes you, and always answers all your questions. The receptionists are kind, caring, and always answer your phone calls promptly and swiftly. The atmosphere is nice all around; from the front desk, to behind the scenes where the doctors work hard to provide the best care for our loved ones. Thank you, Dr. Ben. You are the best!
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August 2024 by Tiera Griffin
I been taking Brownie here since he was a pup. Dr.Craig, Dr.Kyle, & Dr.Ben has been amazing! They always address any concerns I may have and make me very comfortable being a first time fur mom. Brownie also loves it there. I would definitely recommend this vet clinic.
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August 2024 by Stang Family
I have a vet clinic just down the street from where I live but I come here for my dogs. The staff is great with pets.
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August 2024 by Janine Brown
We went here to see Dr Ben because our dog was diagnosed with possible spleen tumor. Dr Ben took the time to explain all the different scenarios it could be but that the ultrasound would tell us and we can go from there. I was impressed by his patience, understanding of my fears and spoke to me and not at me. Dr Ben after the ultrasound was over, came with the machine, the photos and 2 books to show me what was going on with my dog. The news was way better than we originally was told by another place. So very thankful for 2nd opinions and ultrasound. I want to also thank Katelynn for her patience and having to clean up 2x for my pup and helping us feel welcomed.
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July 2024 by Laura Henning
First time there. Everyone was very nice. The vet explained a lot and took time with Me and my pup.
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July 2024 by Shari Jurgens
The best vets and staff around! Caring and smart! A great combination!
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July 2024 by Sarah Decker
Have had our dog seen here exclusively for the last 8 years. Never had a bad experience and never had to wait more than 24 hours for a "sick" visit.
Update...we now have two kittens. Still no complaints. Love the staff and the doctors are more than thorough.