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January 2024 by Mz Ladymo
I've been going there for a while with the old management. Still a faithful customer with the new management. No complaints I love it there, lol.
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December 2023 by B Win
My hubby and I usually go to Bella to get pedicures once a month or so, then we go to lunch. We have done this for about 5 years now.We haven’t been in a few months due to my recent back surgery, so we arrived to see new everything!!!The new back massagers being my favorite of course?The customer service is excellent as usual, but now with upgraded equipment and decor.We go because we love the service.They are respectful to us and always inquire to ensure we are comfortable with the process.Although we don’t share the same culture, they never hold conversations over us that make you feel as if they are talking about us or ignoring us.For us it is a truly relaxing experience.Well Done Bella Nails!!?Services: Foot massages
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October 2023 by Ms. Renee 18 year customer
I have been a faithful customer to Bella Nails for over 18 years. Jennifer does excellent services with my brows and lashes. Whenever I would go I would get full services including pedicure, gel nails the works. I would bring the elders in my family as well.. Previously being a Nail Tech myself I appreciated the warm welcome as a customer. NOT anymore! Lately in a matter of a year or so something has horribly changed for the worst. Due to the economy it’s common for prices to change . Unfortunately the service has changed drastically in a negative direction. I went in for a fill in yesterday. New gentlemen asked if I wanted a pedicure I stated no just a fill in with regular polish, I do NOT want no chip polish. I sit down lady which I have seen before with semi blond hair sits me down and tells me to pick a color. I hesitate because I do NOT want no chip. The last drills off the polish I was given previously ( I was told don’t worry my last visit it just dries the mail faster no knowing no chi was put on my nails) I pick a polish I still tell lady “I do not want no chip polish “ She couldn’t find a color that was not no chip. She tells me “ after “ she takes a drill to get the old polish off it was no chip and she has to charge me an additional 5 dollars to remove what I never even knew I had on my nails. Maybe that’s why I couldn’t use remover to get the old polish off. I choose not to use no chip because I like to change my polish. She proceeds finds a color which is nothing like I wanted paints my left hand then says “ you had no chip before this is no chip.. so basically you’re going to force no chip polish down my throat when I have specified even walking in the door for service that I want regular polish.?? I told her forget it, paid her 35.00 and never got my nails polished at all this was terrible, worst experience ever and they just lost a customer !!!!! Worst service ever and rating them one star is a compliment!!!! Bella Nails shame on you treating your customers like this when leaving I asked the managers name the same lady said John, when I asked his last name to file a complaint same lady said Tony, which I know… I am contacting the Better Business Bureau and the Department of Regulations you are forcing your customers to take services they don’t want and gouging them !!!!! TERRIBLE
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August 2023 by Barbara Ivory
The Best nail salon in South Suburbs. Love them especially Jennifer.Services: Foot massages
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August 2023 by Sharrol Johnson
They have all new equipment and more people. I LOVE it.Service: Pedicure
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July 2023 by Marion Nichols
The guy that sits up front did my nails horribly. If I could give 0 stars, I would! I wanted an overlay, no chip. The overlay was not applied on the complete nail, making the paint job look like my 6 year old son did it…the overlay was so horribly done, I told him to take the no chip polish off!!! Not to mention how rough he was on my nails (drilling/filing my skin). $40 for this mess. Awe…I forgot to mention that this man proceeded to record/take pictures of me without my consent, after being vocal about how dissatisfied I was with the service!Service: Acrylic nails
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March 2023 by Kristen Harrell
The older guy at the front is always rough handling my nails and is rude. My nails are not shaped that nicely and do not look crisp(square). A couple of them look crooked especially the pinky which you can see in the pictures attached. I was in a rush so this stopped me from asking him to change anything. I just won’t be returning. The only reason i’ll give them 2 stars is because the lady who did my toes did a great job.Services: Nail polish changes
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January 2023 by Lovetta Collins
First off it’s a black owned nail shop that’s awesome across the street. (Jbb nailed it) Anyway I never been treated so bogus by a suppose to be professional. Walked in told Jennifer I wanted strips. She stated soon as she finish the client nails. I was next. 30 minutes later two more people walked in for eyebrows. She then took another client n started her nails. By then I was waiting 30 more minutes, (hour total) only for her to stand up n say I’ll do the eyebrows because it’s quicker. I kindly left n will never return. It’s a sign because the men in the shop are rough as hell on feet and Hands. Even on a elderly women which I’ve witnessed. He kept saying Relax. Hell she couldn’t the male nail tech was hurting her. My husband even stated he has never gotten a mani pedi so Bad.
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October 2022 by G T
READ THIS… zero stars! This is the first time I’ve gotten my nails done in a salon. I take excellent care of my nails and cuticles at home but decided to treat myself and get no chip polish for a wedding. The lady tech took a drill to my nail bed just to take one coat of clear polish off…I didn’t know she wasn’t suppose to do that till after I left the salon. My “no chip” chipped three days after and my nails began to break. I soaked the no chip off today and my nails beds are red and uneven. Lesson learned. Along with that I was sick all the while I had the no chip on, but not sick anymore since I soaked it off. I went digging and found out the brand of no chip polish they used on me is super cheap and manufactured in PRC. I bring that up cause the polish is on Alibaba for less than 2 bucks. After reading this post you still go this salon because of low cost or convenience…remember I warned you.
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October 2022 by Eta Eta
I wish negative stars were an option, If so they would recieve minus 100. These people are beyond rude & nasty. I don't know why anyone would continue to spend money with these people. Needless to say I DO NOT RECOMMEND THEM EVER!!
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October 2022 by Amber Alexandriiaa
Very rude and unprofessional. They rush on their work . You’ll be coming in the next 3 days for a fill in . The price of services always fluctuate out the blue , they will try to get down on you .Services: Pedicure
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September 2022 by April Alston
I love this place I’ve been going here for some months now and I’m happy this place is drama free and the work is good
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August 2022 by Aly Rebollo
The older guy who I think is the owner is always napping in the front chair, very unprofessional. I went for a no chip manicure on Friday and by Wednesday it started to chipService: Manicure
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May 2022 by April Bond
I came in there were only 3 techs working. There was a lady waiting and 3 ladies being serviced. I asked for a pedicure and a full set, I was instructed to take a seat. After sitting for a few minutes another lady entered and wanted a pedicure. The lady who was waiting got up and started to get her nails done. When the next tech became available they called for the lady who came after me to get her pedicure. I walked out and will not come back. I’ve heard they service people who seem more intimidating than others. I feel this is what happened with me.Services: Pedicures
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February 2022 by Genesis Lozano
Very Disrespectful & Unsanitary.Polish poorly done on both feet and hands.The guy decided to show the entire shop how much he had scraped off my heels , totally disrespectful. If my feet was great I would not be giving them my money, I’m obviously paying for them to work on my feet. The guy who worked on my hands, his table was dirty, towel was completely gross and not to mention he took a paper towel , cleaned his nasty glasses, saved the paper towel inside the paper towel roll and then used that same paper towel to clean my hands. Disgusting gross. Never will I return. Please people go somewhere else. They are nasty and you can tell they don’t clean they tools at all. Place screams hepatitisServices: Pedicures
