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“This place is such a gem- the people here will bend over backwards to help you in anyway they can. I fully trust the staff to take care of my packages AND my small business supplies. Neshaun is amazing btw! That guy always has a smile!”
8:30AM - 4:30PM
1042 Maple Ave, Lisle
Shipping Centers
“Ana was terrific she did everything for me in a timely and efficient manner. She was very friendly and greeted me as if she knew me. Being from Virginia this is very nice to see in this area since most of the service personnel in this area from what I have encountered are very unfriendly and make you feel like you have done something wrong. I would recommend her and this UPS store to everybody. Go see Ana!”
“Great quality service when trying to send packages to family. They were really helpful and organized when I Was trying to send multiple packages to different places in Ukraine. The workers are welcoming and nice when interacting. Overall great place to go for your overseas package needs.”
“Alexis was fantastic! Im only in town for a convention and I had to leave the hotel and get some boxes packed and shipped before my flight home. I was in and out of the UPS store in a matter of minutes thanks to Alexis! She helped me ship a large awkwardly shaped thing lol and was super helpful and professional doing it. Made this whole annoying process seamless and not annoying?”
“The professionalism and overall stellar quality of this business is why we continue to use KB Logistics they understand what amazing customer service is we will continue to recommend them for personal and professional transport . The owners are easy to deal with and get the big picture”
“I absolutely love everything about this location, especially the guys that work here.Danny always, always goes above and beyond with a smile on his face! So helpful and kind!!We love Nick too!!! There's another guy too that works there, can't think of his name but he's great too!!Highly recommend this location!!”
“Nice UPS location with nice people there.■Parking is all over the place, best to be in the lot under the apartment complex.■Small storefront, but good for normal business including Amazon returns. (Only if Amazon directs you to UPS*)”
“I thank the company and its employees My Vladislava Gintarasa Rayana for the quality service. They help, advise, resolve issues. I wish them further career growth. Repeatedly throughout the year I sent parcels to Russia, observing customs rules. Everything was delivered safe and sound. Fast Reliable Convenient. Thanks for the excellent service. I recommend everyone to send parcels to Russia with this company. Success and further prosperity of the company”
“Not sure what the other people are talking about, I never had a problem calling this business. I call them 5 times a month on average.Otherwise excellent!!Thank you Pollux for all you guys do! Thanks to your company I can be as close as I can to my family in Poland and other parts of Europe.”
“This is a particularly good Staples Store. The manager is unusually responsive and helpful, not always just passing issues along to someone else, but instead handling them himself. He also has selected a particularly excellent staff who know their stuff and cheerfully assist you. In fact, they stick with any problem to the end solution. Kudos especially to the friendly helpful creative print staff who have done wonders for me.”
“I think most people get online to give reviews when they are angry, but fewer get on when they're happy. I just want to share my experience at this store:
I'm a regular customer, I've even paid for a personal mailbox at this location. The two staff members cared to learn my name. They are friendly, greet me when I come in, and add that old-school personal touch that one only hears about.
Even when they are very busy (which is often), they are courteous and respectful. I've seen customers come in who didn't follow the return instructions on their labels (some packages require the *customer* to do the packing while others the store does), but the staff don't lose their cool, even when the customer gets angry and sarcastic.
I've seen them bend over backwards to try and help customers figure out their last-minute needs.
I know that I enter and leave this store smiling every single time.
All in all, I'm a loyal customer and will remain so as long as I'm living in the area.”
“Kate at this office was very considerate and helpful when I had a shipping issue after I had moved away from the area. She took the time and listened to my situation, then went out of her way to help me correct the problem. Thank you, Kate!”
“This company has proven itself to be exceptionally dependable when it comes to the transportation of frozen foods. Not only were they capable of handling deliveries over extensive distances, but they also maintained constant communication throughout the journey, ensuring a seamless and stress-free process. Remarkably, their drivers demonstrated remarkable efficiency by managing to both arrive and depart within a timeframe of under 40 minutes. Given their stellar service and reliability, I am thoroughly impressed and will undoubtedly be utilizing their services again in the future.”
“A reliable company with very competitive prices. Parcels arrive quite quickly (compared to well-known companies on the Polish market), so far all of them have reached their recipients without any problems. I recommend it and will definitely use it again.”
“All of the women who work here give the best customer service. They are super helpful every time I come in. I always have a better experience at the Westchester FedEx compared to using UPS or USPS in the surrounding areas.”
“I moved cross country from WA to IL. Other companies were changing 3-5k just for basic shipping services and because of where I lived it would not be convenient with any service. I had to rent a truck to moved it to the large trailer and they where so accommodating to my need for more time. Pickup was a bit confusing (it is not a service they do often), but they made sure my movers were able to go trunk to truck (this saved time and money). This is an unconventional option, but worth it for cost savings.”
“I sincerely love this FedEx print location. As a designer, they go above and beyond to make sure my print jobs are done correctly every time. A month or so, I was on a tight deadline for a client, and they were able to turn around my print job the first thing in the morning the next day. The staff is always helpful.”
“I had to ship 2 cats to Ireland from Chicago in cargo. The ordeal was very stressful but AA Cargo in ORD handled everything very well. My cats arrived safe and sound in Ireland.”
“We had a great experience with Lilia at this location. She was attentive to our concerns and was able to assist us with the changes needed. We definitely recommend this location and Lilia's services. Thank you again for going above and beyond!”
“I come here a couple of times a year when I need supplies for the office. They have a good selection of ink. I recommend coming in the morning before Portillo's is open because parking lot gets congested. To me, that's the only downfall of this location.”
8AM - 4:45PM
46 S Villa Ave, Villa Park
Shipping Centers
“I had a large heavy item that I needed to return. I searched for a UPS location and found this UPS Access Point conveniently located in Villa Park.When I dropped off my package, they were very accommodating, they could see me struggling with the box in the parking lot, a nice employee opened and held the door for me and pointed me right to the UPS desk in the back.When I got there, a nice young man took care of all the shipping details and even attached the label correctly for sending out my return.Also the Ace Hardware store was clean and well stocked, so I will be back to shop there as well.Five stars for both!”
“Previously, relatives always sent parcels through V. Dolinka, everything arrived on time, and to my surprise, she received a parcel that she did not expect, at the beginning of March 2022, when a full-scale war was already going on and horror was happening on the borders. Now I am in the USA and I send it myself parcels to my sister, the last one, sent in September, arrived in a month and a half. I also recommend making powers of attorney here. It was used in Ukraine for many years, powers of attorney made by V. Dolynka, in various institutions, there were never any problems.”
“Came in to unload and was greeted by a very friendly lady in the office who immediately signed my bills and gave me a door. Was unloaded in less than TEN minutes. I wish they were all as polite and quick as here.”
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“Great experience on my first couple visits to this location. A large photo print was made by the manager. Excellent work! Excellent customer service. I will be back.Kathy Dunn”