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February 2024 by Evan M.
Closed store 20 minutes early, employee pretended he didn't see me at the door. Poor way to represent the brand. Do not shop here.
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October 2023 by Mujahid Arozullah
Fantastic experience here with Kenneth, he’s so professional and friendly and helped with my watch repair as well as shopping for a new one. And the icing on the cake was a HANDWRITTEN note thanking me for coming in. That totally made my night! Elite customer service
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January 2023 by Jennifer Munoz
I cannot say enough about the high-end quality of their merchandise. Yes it is a bit pricey but it is well worth it in the long run. Their watches are exceptional and they're small leather goods are great. The interior and exterior of this store is very modern and sleek.
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December 2022 by Susana Larios
I walked in a few months ago for a work bag and I was so pleased with the customer service from the staff and the quality of the products. I wanted a luxury piece that was a little more affordable and subtle (which the other surrounding stores couldn't offer). I purchased my work bag and use it daily. The craftsmanship is amazing and I will continue to purchase from this brand. I just walked in today to purchase a journal and the staff is very pleasant to work with. Thank you!
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December 2021 by David Fachie
They are always very helpful and friendly!
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January 2021 by John Gromala
A very Detrola Christmas! Thank you to Isaiah and Stefanie for remotely assisting me on the purchase of 11 new Detrolas. Each Christmas I select one Premium Company and purchase gifts from them that reflect the personalities of my recipients. The Detrola line has many options and is so unique I purchased almost every available color option to the delight of my family members. The Detrolas are so cool I decided to keep one for myself. Thank you again to Isaiah and Stefanie for assisting me and if you are on the fence on purchasing a Detrola, go for it, they are great!
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August 2020 by Mark LoGiurato
Terrific place to get good looking modern watches. They also have leather goods such as wallets and purses. The staff is very friendly and hospitable. Free engraving is a plus.
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October 2018 by Sarah Elizabeth
Very friendly and knowledgeable staff!
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February 2018 by Dashawn Simpson
Saturday Feb 24, 2018 @ 6:30pm
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January 2018 by Ahmad A.
My experience at Shinola was amazing! The salespeople were not just helpful, they were super friendly as well. Definitely recommend eskeddit
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September 2017 by Lauren Sloan
This store just opened up in OB. Had Isiah helping us today and he was so sweet! Informed us about the company, gave product recommendations, and monogrammed my notebook. Would highly recommend going to visit him- so nice!