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August 2024 by Chanel McNeil
Ashley did my makeup. She was pleasant and good at explaining what she was doing. She had great energy.
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July 2024 by Diane Hansen
I was on vacation and I stopped in this store. A floor person gave me a sample of Innisfree Clay max. It is amazing. I have never used anything this good at cleaning out my pores. I will be buying the regular size soon.
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July 2024 by Hadassah GodsDna
The workers made me feel uncomfortable! I felt followed because whenever I went on an isle , a worker followed me . It seemed as if they were racially profiling me while in the store .. I would not come back to this location .
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July 2024 by TMJ H
This location was very busy but the associates are helpful, knowledgeable and very nice. The associate helped me find everything I was looking for and checked me out on the spot so I was in & out!
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July 2024 by Cubs 2016
This store location is CROWDED LIKE A SARDINE CAN WITH VERY VERY YOUNG GIRLS!!! It's absolutely ridiculous! I can barely get around the store without the 25 different entourages of 10-12 year old girls taking up every inch of that store. I love the products but I will stick with Ulta from now on
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June 2024 by Tim Wild
Daughter and wife can always find something
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April 2024 by Nadia
I had a veryyy hard time with customer service (on the phone) because they were giving me different directions about what to do about a certain order and kept making me go back and forth. I went to this location and Angie was sooooooooooo patient and so kind and did her absolute best to help me. She helped better than anyone I spoke to over the phone. She made me feel very valued as a customer and took the time to understand the situation and helped me understand. 1000000/10 customer service from her!!! She definitely deserves so much recognition and praise from the company, she really went above and beyond.
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April 2024 by Laura Blackwell
I was helped by a salesperson who was very kind, and I am a Sephora girl. I shopped at the one in Arizona, too! Sehora is TOP 10 on my list always!
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February 2024 by erika martinez
Went yesterday for skincare advice and Miss Kiaralene literally went above and beyond to give me an amazing experience. Helped me with all my needs and gave me tons of options. Super sweet and very very helpful!
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February 2024 by Angie B.
My sister and I went to this location right around closing time and were helped by two lovely ladies, Behka and Bree. Not only did they give us great reccommendations but they did not make us feel rushed or uncomfortable at any point. We would definitely return to this location purley based off their great service. Thank you girls!
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January 2024 by Imani Harris
This Sephora is very disappointing. They make up their own return policies. I had a foundation that I wanted to change the shade of and when I purchased it, it was on sale. They wouldn’t do an even exchange and told me it was always the policy. I have shopped there for years and knew that wasn’t the case. For the same exact product just a different color no Sephora has ever made me pay the difference. So I immediately went to the woodfield Sephora location and they did the EVEN exchange no questions asked. Will not be wasting my time and the oakbrook store again.
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January 2024 by Tyler Jones
Associate told me my lips “weren’t normal”… I felt extremely uncomfortable and offended(I am black).
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January 2024 by Aman AM
I liked it ?
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January 2024 by Juman SZ
I like it ...
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January 2024 by Jaimie B
I called on for a product, they told me on the phone that they were going to put it on hold for me. I go into the store and the product is the wrong thing, a different brand. I was very confused because I told the staff on the phone the name, shade, and brand of the product I was looking for. I then try to see if it’s in the display and it’s not. I was very upset.
