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“I have visited this store a few times and never had a bad experience. The store is large, clean, and well organized. The staff is helpful when needed. This location is large enough to carry extended sizes which is really nice! Parking is free and has not been a problem when I have visited.”
“May I Just Say...... Jennifer IS THE ABSOLUTE BEST!!!! She took such Great care of me that made me want to spend unnecessary money! Overall I love this store and the customer service can't be matched!!”
“Came into town for an event that needed bright colorful clothes. The manager was amazing. She steamed our shirts, it really felt as if she went above and beyond for us.”
“I had a fantastic shopping experience at Nordstrom Rack, thanks to Ashanti Amour! She was absolutely wonderful and incredibly patient as she assisted us with our purchase. We had a lot of things to buy, and Ashanti made the entire process smooth and enjoyable. Her amazing customer service and helpful attitude truly made our day. Thank you, Ashanti, for your outstanding service!”
“I was there with my mom, her friend, and my friend and the staff was phenomenal. They were so helpful and we got a free lanyard, bracelet, sparkling water, and koozies. This was many years ago, but I still remember how nice and helpful the staff was. Next time I visit Oakbrook mall I will be sure to go there again! Thanks for the phenomenal service!”
“I've had several pleasant experiences with this store. Today, after being assisted by a wonderful associate named Anita, I just had to make sure I mentioned how wonderful this store is. Anita was helpful and informative, she had a kind and sweet manner while focusing on finding me the right fit. She went above and beyond! The clothing here is priced right for the great tailoring and quality. I highly recommend trying their clothes and visiting this location. Thanks again for the great shopping experience today, Anita!”
“Loved it! Some great deals going on and the store was super organized. I am so thankful for their workers because they helped and assisted me the whole time. I will surely recommend this retail store for everyone! Prices are reasonable and there are always lots of sales and discounts.”
“I brought my old Levi’s to get them tailored at the waist because they were too big. The in store tailor is amazing ! Made my Levi’s looked tailored and the waist and butt area is snatched !!! Highly recommend ! I will be bringing my other pants to him as well.”
“We stopped by this location on vacation. This young man was very helpful and knowledgeable. He needs 5 ? s. We appreciate how kind and caring he was! Thank you! H&M. Mr. Mark ????”
“A big thanks to Katie L. and Juan. They helped me with one of the most complicated returns ever. BR -- you have two great staff in these people.
Store is fabulous and luxurious. Even though I was stressed, I wanted to try on everything! Highly, highly recommend BR Oakbrook.”
“The Oak Brook Mall Athleta is well staffed, the team there is personable, helpful, knowledgeable, and efficient. I've never left the store unsatisfied with my purchases or interactions.”
“This Gap re-laid out their store again, which made it seem like there were less men's clothes available, and had the women's sections very spread out. Adult athletic wear was on a whole other floor. The dressing room was chaotic, however despite that - the attendants were very helpful with retrieving other sizes. I will say Gap had exactly what I was out shopping for today.”
“We visited the Lucky’s at Oakbrook Mall to get pants for my husband. The staff was extremely friendly and helpful. We were offered options for him which worked well. Our visit was enjoyable; the clothing is comfortable and reasonably priced…we will be back.”
11AM - 7PM
6 Oakbrook Center, Oak Brook
Clothing Stores
“Very helpful and professional people working here. The store is small but they are very attentive.I was sent here by the Rosemont store after waiting an hour in their line to return my online purchase. Unfortunately at thus location they also cannot take online returns since they are a satellite store and the Rosemont store should have known that and not misguided me. However rather than send me away the gentleman offered to help me tape up the box and fill out the return invoice. They pointed me to the FedEx store across the street to drop it off. My only other option would have been to drive downtown and wait in line in the cold at that store. No thanks! This was easy and I was done in 5 minutes.”
10AM - 8PM
296 Oakbrook Center, Oak Brook
Clothing Stores
“Both me and my wife had a great experience with Rachel! She really helped us with our purchase (shoes, clothes, belts). She even transfered couple of items from a different store for us. Rachel is really helpful and she knows how to take care for you. If you need something ask for her. You won't be disapointed. We are very happy! Exelent customer service! Thank you Rachel!”
“Good spot to visit vs just shopping online. Fitting rooms were awesome. Good selections and most sizes were available. Staff was helpful and I ended up buying more than I anticipated!”
“Good selection, but BOY was this place packed on Black Friday. We were still able to get our kids in there to shop, but the checkout line was 30 minutes long (not a complaint against the store.) They didn’t have all the sizes we were looking for, but overall this was a good store experience.”
“came in looking for jeans but had no real idea of what i wanted. temo was absolutely incredible. he knew the whole store like the back of his hand and guided me around, recommending all sorts of things that i ended up loving. he has a great sense of style, is very kind, very helpful, and the best american eagle worker on this planet. if you told me he invented jeans, i would believe you.”
“I had a nice experience at this Old Navy. The store itself was clean, I was able to find exactly what I needed, and the checkout process was smooth. Thank you to all the individuals that keep this store running smoothly!”
“The staff here are so nice! I love that they have a program where you can recycle jeans with them from any brand and get a credit towards new jeans from them. I got some really cute basics here!”
“My friend and I visited today 4/15 and saw an interaction between an angry customer and a worker. The customer was very irrationally upset and being rude to the worker but the worker held her composition when she could have easily not. I don’t know her name but she had a bright pink hijab on and I just wanted to recognize her”
“I have been going to the Oakbrook location even though I live within walking distance to the downtown location. I prefer the Oakbrook location because of Gabby. She is very genuine and friendly and is always helpful. I have been to other luxury brand stores, their services are nothing compared to what you get from Gabby!”
“I was in there yesterday to send my bag out for repair. The manager went above and beyond to make sure I was Happy with my new purse. I highly recommend going there. Thank you again”
10 AM - 8 PM
208 Oakbrook Center, Oak Brook
Clothing Stores
“Love the product assortment. I sometimes shop by appointment or simply stop by and always receive an amazing service. They take time and style me when I have events to go to. George and Elizabeth both assist me and I highly recommend them both equally.”
“ALO YOGA in Oakbrook holds a special place in my heart, and it's easy to see why. As a former resident of The Commons across the street, my boyfriend and I found ourselves frequenting this fantastic store. Now that we've moved to Naperville, I can't help but miss our weekly visits to ALO – it truly became a cherished part of our routine.
One of the standout aspects of ALO YOGA is the incredible staff. From the moment you step foot into the store, you are greeted with genuine smiles and a warm welcome. The team at ALO is not only knowledgeable about their products but also incredibly helpful and accommodating. Whether you need assistance with finding the perfect fit or have online orders to return or exchange, they go above and beyond to ensure your needs are met. The availability of fitting rooms is a great convenience, and the staff's helpfulness adds to the overall exceptional experience.
Another reason why ALO YOGA is a go-to destination for me is their commitment to customer satisfaction. The store understands that sometimes online orders don't work out as expected, and they make the return and exchange process seamless and hassle-free. Their willingness to accommodate customers with online order returns and exchanges is truly commendable and speaks volumes about their dedication to ensuring a positive shopping experience.
The ambiance at ALO YOGA is both calming and invigorating. The store's modern and stylish interior creates an atmosphere that is both inspiring and comfortable. It's a space where you can truly immerse yourself in the world of yoga and activewear, surrounded by a wide range of high-quality products that cater to all styles and preferences.
The exceptional staff, the availability of fitting rooms, and the store's commitment to customer satisfaction make it a top-notch destination for any yoga enthusiast or activewear lover.
If you find yourself in Oakbrook or the surrounding area, I highly recommend paying a visit to ALO YOGA. You won't be disappointed.”
“I visit Zara quite frequently—so often, in fact, that my enthusiasm for the store might seem a bit obsessive! However, my affection for this particular Zara location goes beyond just the clothes. It’s largely due to the exceptional service provided by a staff member named Fahad, or possibly Fahael (I’m uncertain about the exact spelling of his name). His presence at this store is a major factor in why I keep coming back.
Whenever I visit, I usually have returns to handle, and Fahad is always there, offering invaluable assistance. He is the sole staff member at this location who consistently demonstrates genuine patience, respect, and care toward every customer. His dedication to helping me find exactly what I’m looking for, even when the store layout or stock is challenging, is remarkable. I’ve noticed how he treats every customer with the same level of attention and courtesy, making each shopping experience pleasant and efficient.
Given his outstanding performance and the positive impact he has on customers, I firmly believe that Fahad deserves a promotion to a managerial position. His commitment to customer satisfaction is exceptional, and Zara would benefit greatly from his leadership in a higher role. Zara, please take note of his extraordinary efforts and ensure that you retain such a valuable employee. Thank you, Fahad (or Fahael), for your excellent service and dedication.”
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“Great selection of materials and outfits…Amazing quality items…And the service, in my experience, has been phenomenal! Zac is informative, has great suggestions, and I love working with him to select stunning, custom made pieces.”