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November 2023 by Christian G.
Alan Rocca is an amazing and reliable jeweler for pretty much anything you need. The quality here is simply remarkable. I am so happy to have been able to work with Christina on designing a custom engagement ring, which turned out so beautiful and flawless. The whole process only took a few weeks and the communication was just incredible along the way. If you are looking to have something custom made, then you have to reach out to Alan Rocca and talk to Christina. You won't be disappointed!
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August 2023 by Angela Kechejian
It has been such a pleasure working with Christina at Alan Rocca since my now husband proposed in 2021 with a beautiful engagement ring. Choosing our wedding bands together was also such a great experience. We have also purchased a few other pieces like earrings and necklaces and are extremely happy with everything. I believe we have found our forever jewelers!
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April 2023 by Steve Aliuk
I loved the experience, everyone was extremely nice and friendly !!! It's my favorite place to be. I needed to get a gift real quick and they were very attentive to my needs on such a short notice. I will definitely be back in soon. Thank you !!!
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April 2023 by Steve Spot
I loved the experience, everyone was extremely nice and friendly !!! It's my favorite place to be. I needed to get a gift real quick and they were very attentive to my needs on such a short notice. I will definitely be back in soon. Thank you !!!
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February 2023 by Dan Schomer
There is something to be said about what a special piece of jewelry can mean to someone.My wife was approaching a milestone birthday that I was poorly prepared for (call me a procrastinator). Fortunately, I've worked with Alan become and I knew he would come through for me. Alan listened to my description of what I was looking for, and somehow he was able to craft my thoughts into a heirloom quality piece of beautiful jewelry! The rind he created came out perfectly and literally moved my wife to tears. Alan Rocca, Thank you for the time and care in creating a one-of-a-kind masterpiece that my wife loves and cannot stop staring at.
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January 2023 by Joe Fallico
My family and I have purchased all of our fine jewelry from Alan for many, many year. We can always count on his high quality and expertise.
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December 2022 by James Johnston
Alan Rocca Fine Jewelry has the best customer service that can be expected. Radica and Alan helped me design & construct my wife's engagement ring which turned out perfect. The process was efficient and very informative. We have been repeat customers and continue to get top notch service. I highly recommend Alan Rocca Fine Jewelry to anybody looking for stunning / unique jewelry, or is looking to custom make jewelry. Thanks Radica and Alan!
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December 2022 by Audrey
Very helpful and attentive jewelers. Been my jewelers for over 20 years.
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September 2021 by Claire Cartwright
I have been a customer of Alan Rocca since my hubby designed my first set of engagement and wedding bands. I also designed with Alan and Beth my husbands wedding bands. I have gone nowhere else for jewel and Alan Rocca has come through for us every time. From my daughters baby ring, cross, etc. There is nobody better then this group of wonderful, brilliant, trustworthy and helpful people.
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July 2021 by Jillian E.
Just the best. My husband got my engagement ring from here and I've since gotten 2 bands and a ring resizing from here. Such helpful staff and a lovely storefront!
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March 2021 by Lisa Ann
Very attentive and over the top customer service. Alan and his team go above and beyond expectations. The staff are friendly and very accommodating. Highly recommend!
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December 2020 by L P.
I brought in my mothers 100 year old locket in Mid-November to be duplicated as a gift. A gift I needed for December 17th. I was assured this would be possible. I spoke to Nicole, and explained in great detail how important this was to me and exactly what I wanted. She took photos of the locket and kept the locket for the jeweler to make the mold, etc. A month later I was told it was ready, I was shocked to see the locket. They had added detail that was not on the original and the entire locket, front and back was scratched. Nicole said "nobody likes to be the guinea pig" and went on to explain what they could do to fix it. The locket was entirely wrong, other than the octagon shape, and I was so upset I literally cried. Nicole assured me she had a clear understanding of what I wanted and explained what they would do to correct it. This took place on Saturday, Nicole assured me the locket would be done on December 16th and offered to personally deliver it to me. December 16th I didn't hear anything from her, so I finally text Nicole at 5:43pm, I didn't here anything back from her until 9:45pm to tell me the locket was still at the engraver and they're doing there best. I text her back saying I was very disappointed and she didn't even have the courtesy to reply. Thursday I called and spoke with a woman named Greta. She was very apologetic and said the locket was at the store. Friday, December 18 I went to Alan Rocca to pick up the locket. I was greeted by Greta, who honestly couldn't be nicer. Nicole would not even speak with me. The locket was exactly the same, scratched, not polished, border that Nicole promised they would fix. I asked to speak with Nicole and was told she was with a guest. I said I'd wait, and was then told she was with Alan. At this point I did say to Greta, I'll wait, I'm not leaving until I speak with her because I want to know what happened. She went in back again and this time returned with Alan. Alan rudely told me he was insulted and I should take my moms locket and leave his store. I am still in disbelief. First I was told they could do this, secondly, it was not done correctly and I was told they could fix it, and to end up over a month later and no locket is really upsetting and disappointing. At this point I asked Greta if she thought this whole situation was okay and she answered no. I would never recommend Alan Rocca to anyone for any reason. The unprofessionalism is astounding. The only person who was kind and empathetic was Greta. Do yourself a favor and do not patronize this business.
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August 2020 by Randall Jenkins
Alan Rocca Fine Jewelry was great to deal with, very experienced in diamonds. Thanks again
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August 2020 by Evelyn Stone
Great Experience! Even for being busy, they had me taken care of quickly & professionally. All the staff was helpful, very professional & super friendly. I would go back for anything I needed & repeat business.
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June 2020 by Edward Johnson
Alan Rocca is the best Jeweler in the world. He can make anything you can dream of for anyone. They also have great premade Jewelery in the store.
