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December 2023 by A
The women working there is the rudest person I’ve ever encountered. She got mad at me for a misunderstanding and when I try explaining she would cut me off and got mad when I talked back to her. Hope she gets fired cause she clearly does not want to be there. Super UNPROFESSIONAL!!!
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December 2023 by Doug VanOosten
Walked in to get 3 stamps and looked and at ne like I was ruining her day. Said happy holidays and ignored me. Wow
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October 2023 by David Britton
Very rude staff.
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October 2023 by Kate W
So rude. I walked in with a prepaid package that was only 2 pounds, and all the lady had to do was scan it. I walk in to drop it off and before I could even say hi she said “oh my god” and rolled her eyes at me like I was the biggest inconvenience to her day. I said hi after that to try and be friendly, but she didn’t even look at me. She scanned my package and put it behind her then aggressively handed me the receipt. Also, it’s not like I walked in right before closing, it was 4 PM. So sorry your job is so stressful and strenuous. Literally all you had to do was scan it??
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June 2023 by Mike
Got ignored. Stood in line waiting to be called on. When it was my turn the staff just turned around and started talking to one another and never acknowledged me. There seems to be some prejudice as other customers were allowed to cut in front of me and given preferential treatment. Now 10 minutes, while standing there with a box in hand and looking at them, I was finally asked "you got something?" "I do" "then c'mon" talking down to me. Dropped my package to weigh it, then flicked the receipt at me. I've had a rough past and do my best to be kind. I never understood people like this, if you're going to be a miserable human being then just crawl under a rock and stay there.
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May 2023 by Claudia M.
I used the Northlake post office for passport servicesWe were able to get an appt but failed to bring a picture that would work They helped on the spot and told us go back to Walgreens and get a refund ! I didn't think they would but Walgreens did!Great advice! Passport application was reviewed and the postal employee was very professional Many experiences at this location have always been pleasant and efficient We were in and out in no time.Clean post office very organized PLUS they sell greeting cards
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April 2023 by Bill P.
The postal system is a complete disaster and has been getting worse the past two years with mail routinely stolen from mail boxes as well as packages and letters being lost, delayed or damaged during the delivery process.
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March 2023 by Arunas N.
Not polite with customer, no hi, no bye.. not nice.
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December 2022 by Savage Trax
Terrible staff horrible service. The lady's working here are lazy and unprofessional. you can tell they don't even want be there or help you .. Was 2nd in line just to be told we were supposed to fill out a form.. Fill out the form to be told it was the wrong 1 .. Meanwhile we waited for them to attend us because they put us to the side.. After waiting so long we asked for what we will need and how much the service would cost that we were getting and she couldn't even manage to do that just told us to look online and it will tell us the requirements and price.. Terrible experience with this horrible post office needs better service asap
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October 2022 by Antonio Mendoza
Had a passport scheduled for 10 am and facility wasn’t even open there were people sitting here for over and hour waiting to get in and nothing
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September 2022 by Stephanie Camarena
Love the customer service here ! I left a package with no label and they saved it and returned it back to me when i came in the next day :) i really appreciate that ! Thank you
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August 2022 by Maxine Weiss Kunz
We went to get passports. The attendant was so nice and helpful! They were on time for the appointment. There was no wait. The parking was a breeze. I feel confident my passport was process correctly. Highly recommend.
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August 2022 by Lucia Michelle
Extremely rude front staff
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June 2022 by Luther Robinson III
Good customer from post office ladies today
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September 2021 by Steve
Hispanic clerk was very helpfull.
