9:30AM - 6PM
1301 Harlem Ave, Berwyn“The manager was extremely helpful and very pleasant to deal with. She was able to answer my questions and reassure me that my items safe and secure. The price for the unit was reasonable I guess; I didn’t really comparison shop, but overall it is a load off my mind that I have my stuff stored.”
“The girl named lainie is absolutely unbelievable at her job, you need to give that woman a raise and a promotion, cause you'll never have anyone better there, and I've delt with the other of people there, they can't help me anytime I've asked.”
“I would love to say my experience at public Storage was delightful the customer service I received was the best. Nick was very knowledgeable about the property, pricing and etc....I would definitely recommend to my friends and family”
“Came to the location price checking for a parking space , property Manager Angie was great very knowledgeable will def come back and store here and will recommend to friends and family .”
“I recently used Cube Smart Storage and had a positive experience. The facility impressed me with its cleanliness, security measures, and professional atmosphere. The storage units and common areas are well-maintained, reflecting the company's commitment to a safe environment. Security is a top priority with advanced surveillance, access controls, and 24/7 monitoring. The standout customer service staff is friendly, knowledgeable, and helped me find the right storage unit. Cube Smart Storage offers flexible options and competitive pricing with transparent billing. Overall, their commitment to cleanliness, security, and customer service makes them an outstanding choice for reliable storage. Highly recommended.”
“I’m glad I chose life storage over any other company. I signed up for their service online in just under 5 minutes. I didn’t even have to interact with anyone if I don’t want to. But I did request help and JD and Kelly were very helpful, little issues I had were resolved promptly.”
“The move was extremely fast! Everyone was very professional and did a great job. Brandon Roman was very friendly and great to work with! Thank you Brandon and team!”
“Lucy made things so easy for us!Friendly, charismatic and professional. She really made me feel I was making the right choice.Thank you so much Lucy hope to keep seeing you!”
“Darren Wooding is phenomenal. This is my first experience with renting a unit and he made it so easy and honestly the friendliest experience I have had in customer service in years!! Thank you Darren.”
“Monique was fantastic. She helped us change storage units. She made sure the new unit was near the elevator as I'm physically challenged. She delayed her lunch to help us. Great employee and representative your company well.”
“Anita is awesome! She has provided the best customer service since I first rented my unit in 2021. She’s knowledgeable, kind, and very professional. So glad I chose to rent here!”
9:30AM - 6PM
1331 S 55th Ct, Cicero“I had an awesome experience at this extra storage space, Kimberly the manager was awesome. She took her time show me different storages. And I found the right one for me, the whole experience was just great. I'll definitely recommend this location and make sure you ask for Kimberly she's awesome.”
“I’ve been with Life Storage since 2015, utilizing their location at 2850 North Pulaski Rd. in Chicago. It’s a wonderful facility, and a big shout out goes to the store manager there Cindy Chavez, as well as one of the district managers Victor. They go above and beyond to take care of their Clients, and that means a lot when there are so many storage companies to choose from. Bravo to them!”
“Purchased my unit online ! Easy convenient ! Quick! The Representative that assisted me was all dat plus ! Unit is nice clean & safe ! Plus they have carts conveniently placed by the elevator ! Also you can drive into the facility ! I Fox with them ??????♂️???♂️?”
9:30AM - 6PM
6500 W Dakin St, Chicago“Great location! Super clean! Fantastic staff! My only concern is corporate’s need to keep bumping up the cost every few months or so. Other than that this is great place!!!!”
“Laura helped me at this location and she was so polite and helpful. She explained everything thoroughly, showed me where my unit was, and how to use the lock. Excellent experience!”
9:30AM - 6PM
160 Industrial Dr, Elmhurst“Great service! Sam was exceptionally helpful, providing detailed explanations about all aspects of the storage facility. He patiently answered all my questions, ensuring I understood the terms and conditions, security features, and access hours. The units themselves are clean, well-maintained, and secure, giving me peace of mind about storing my belongings here. The location is convenient, and the prices are competitive. I highly recommend this business to anyone in need of reliable and affordable self-storage solutions.”
“They stand out as the top choice! They readily accommodate your requests and are eager to assist you throughout the process. I am extremely pleased with their service. The storage units are both secure and roomy. I'm thrilled that I chose them!”
9:30AM - 6PM
953 IL-83, Elmhurst“Setting up my account was real fast and simple. Tatianna H was very helpful & patient with answering our questions about the unit and billing options. Thank you!”
“The staff here are wonderful and has helped me out with a few different situations. Customer for almost 3 years. This particular time, Laura went out of her way to really help me out. Due to a job loss, I had been experiencing some financial difficulties for a few months and could not pay the recent increase in my unit's rent. Laura kept me regularly updated on my balance, the status of my unit to prevent it from going to auction and reached out to corporate to remove some late fees. The whole time, all of it was done with kindness and empathy. That goes a long way in retaining a customer when you're going through a difficult time. Thank you, Laura!”
“Melanie from Public Storage should be teaching businesses across the world on excellent customer service. She is kind, friendly, remembers details from previous conversations, cares for the customers, and does an amazing job. Melanie SHOULD/NEEDS to be the main point of contact for anyone with a grievance or complaint, because I know she would be the one to not only fix it, but leave the customer happy knowing their belongings are in great hands.”
“Sandra is the best employee metro has! She made it very easy to know what storage unit I needed . She was very polite , patient, and helpful. She was very understanding and helped me save time and money! 10/10 service would recommend anybody looking for a storage space.”
“Wow! I was tired of the cost and hassle of Cubesmart. Decide to try Life Storage, great decision! It is way more professional and a better overall facility. Highly recommend!!!??”
“Rhonda is the BEST!!!!!! Super helpful in all ways you could think of!!!! Make sure to go here if you need to have the cleanest and most reliable storage in Skokie!!!!”
9:30AM - 6PM
5525 W Roosevelt Rd, Cicero“Malik was a great help, answered any questions I’ve had in a professional manner. Definitely better than any other storage companies I’ve been to in the past. Highly recommend.”
“Just wanted to give a shout out to MoniqueShe has great customer service and was very helpful ? with my issues give her raise she goes above and beyond for guest every day”
6AM - 9PM
330 W North Ave, Lombard“Diane was super helpful. She’s showed me the unit and was able to get me signed up and out the door in short period of time. The facility was clean and well cared for. I feel very comfortable storing my things here! Top notch!!!!”
9:30AM - 6PM
405 Shawmut Ave, La Grange“Everyone I’ve dealt with here is so helpful, professional, & kind. The facility is immaculate as was my storage area. Kim Berrios was especially helpful & made the signing process quick & seamless, even personally taking me to show me my unit & verify my code worked.This is the first time I’ve ever rented a storage facility & everyone at Life Storage in LaGrange has made this process so simple! I can’t thank you all enough!”
6AM - 9PM
297 W Lake St, Elmhurst“I was looking for somewhere to store some items for my small business , and I was treated with great customer service since the moment I walked in the office . Vanessa the manager was very professional and attentive to my needs. Great prices and very clean as well”
“I moved back to Chicago recently and I used to have a storage last month, Scott was always nice and helpful, he always gave me the best offers too if I have to pay again another storage service I would definitely come here again, Thank you Scott!”