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December 2023 by Jackson Hollibaugh
Do not go here for tires. We ordered tires in early October, waited over a month and heard nothing. Called and were told the vendor canceled our order. We received NO communication, and it didn't even show as canceled in the order online. I needed these tires before it snowed so I asked when we could get in, and they couldn't give us an appointment til Christmas. Then I was told we can come in for a walk in the next day. Turns out they were closed that day for Thanksgiving. We ordered a set of Pirelli tires with them over the phone, still hoping to get in, and when we came in for a walk in over a week later, they said we'd have to re order and go to the Addison location. The staff was unhelpful and the whole place was an unorganized waste of time. Got our tires elsewhere for $100 cheaper and didn't have to play phone tag for 2 months.
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November 2023 by Keshia Gay
The pizza at the cafe is horrible. For a pizza to be cooked it shouldn't be pale. I ordered a deluxe pizza, they loaded it with olives that doesn't taste like it was cooked.
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October 2023 by Dee Letsgetit
Great lines were long. I did scan and go and was in and out with 10 cases of waters in under 5 mins
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October 2023 by Robyn Tsacoumangos
My kids love the new sushi station! I have brought it home several times & they love it, it is really good quality, great presentation, and so convenient.All of the recent store renovations are great, and most of the workers are really nice. I live in Elmhurst & overall it is much friendlier & easier to get in & out of, than Costco in Oakbrook! Especially with the scan & go pay option. Thx:)
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September 2023 by Jennifer Tibus Burns
When I arrived at the store they had 4 cashier's. When I went to check out, there was only 1 cashier and a long line. People don't want to use self checkout. So stop pushing people to use it. I will never ever use self checkout. You are not paying me to do this. This is a job being lost because corporate wants keep their profits and don't want to spend money on their employees. I believe in the American worker. We need more jobs. I have walked out of stores and restaurants that only have self checkout. I have taken my business to stores that have cashier's. I see a cashier at Sam's Club that is why I still shop here. If you continue to go down the path of self checkout and one day have no cashier's, I will stop shopping here as well. This is someone's job on the line all because Corporate America wants to keep their profits and not pay the American worker.
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September 2023 by shonne jeffries
Love this store. Clean and always have watch you want. And very friendly..
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September 2023 by Jennifer Brogan
Incredibly busy on a Saturday afternoon. However, both staff members we encountered were helpful.
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September 2023 by Paul Bartfay
Good values around, clean store.Get to know your prices before buying in bulk and plan your purchases, easy to buy things you don't need here.For those that can manage credit cards, the Sam's card can help at the pump and in the store.
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August 2023 by michele slaughter
Purchased some apple fritters from the baked good department and decided to eat one today and upon eating it half way I discovered mold ..beyond pissed..I just purchased a few days ago
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July 2023 by Pablo Ramos
It's better than going to Costco. This is my Sam's store love going here shopping and always something new and kids ❤️ it as well the pizza of course.
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July 2023 by Cristian Cruz
They have really good stuff but the best thing from the big club is the cafe
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July 2023 by Dianaiz Echevarria
Bakery workers are amazing! Line workers are amazing! Store is very organized! Who ever is in charge of the karts in the parking lot not so much!!! Karts blocking parking spots! I guess not all customers put away their karts and the kart workers are too busy on cellphones!
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July 2023 by Margie
One of the associates (Daniella) took the time of what she was doing to help me. Great customer service.
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May 2023 by Carmen Carvajal
I have a bad experience because I bought a pizza with soda and a machine didn't work and they didn't refund my money for others. I'm very upset. and when I go to the sam club I don't spend a little money I spend more than 300.00 dollars and I always buy my pizza but this time I didn't like the service?????
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May 2023 by Mrfamous
Went shopping for some fruits and vegetables and asked for some help and the guy named Alberto was no help at all he just kept saying NO! I don’t even know why they have him working there if he doesn’t help customers. Won’t be shopping there again lack of customer service