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June 2022 by Debbie Peerman Schaefer
I blew out my tire and they helped me. I was not a member but became one for an $8 special today. They put on my full size spare at no charge. Very polite in the tire dept. and at customer service. I was really in a bind and they were there for me
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June 2022 by Nizar S.
Worse Sam's club I've been to, was going to the self check out and the lady had the audacity to tell me there's a limit of 25 items when there was no limit sign up there, when I asked her where the sign was she said "we used to have it," doesn't make sense, and most employees barley know how to speak English, all they know how to say is sorry and thank you. Bad experience.
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March 2022 by McKenna K.
This sams is a little sad, a little drab it's no lie it's true- but I love their POM toilet paper and blueberry muffins and salads! Overall, efficient and suffice!
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February 2022 by Carmen Nereida Colon Santiago
I was very impressed today having very good prices in some products.I missed the Calcium soft gel capsules and the international delight cream for coffee. When I enter I had forgotten my mask in te car and the receptionist gave one- thankfully.The only thing is that Iam buying for myself only and the packages are done for merchants.Ihave not that much space but your prices and products are very good specially for large families.All the employees are ver helpful and friendly.I go there very often .
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January 2022 by Brett R.
I've been a member here for a couple years as it's close to my house and therefore convenient...Usually. The last six Months I've been there multiple times where many shelves are empty and items are out of stock, from meat/produce to packaged goods. Things you could buy the week before are no longer carried. Today I dropped my son off at school and decided to get a shop in. Spent an hour filling up a cart of about $300 worth of groceries. I go to checkout and am told I can't buy these items (store is empty/snow storm) before 10 am unless I want to upgrade to member Plus for another $32. I said screw it, cancelled my membership, left the Full cart and went to Costco and signed up. Instead of getting $500 a month from me in perpetuity, due to poor item management and treating a regular customer like a mark, they lost me for life trying to up charge me over $32. There is no reason to go to this Sam's Club when you have the far superior Costco option. Try harder Sam's!
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January 2022 by Truth R.
Ordered online a day before for a curbside pickup the next morning 7a-8am. Got confirmation that order is ready for pickup. Once I made a trip there in a snowstorm, the app had no "check-in" option, so I called the customer service, no answer. Called again later to cancel, someone finally picked up with explanation that there are only 2 people working?! I've seen at least 20 cars parked outside, and it wasn't store hours! Since I've done curbside before and got rotten oranges, this was the last strike.
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October 2021 by Jonathan W.
Be careful what you buy check and make sure your items are not damaged before you leave the store bought an item that was damaged must've been a return and they will not except it back. Now I'm out $135.
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October 2021 by Emily Serrano Gracia
Good sales. We have fun shopping.
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August 2021 by Angel D. Torres
They should be more disable customer oriented , go for the extra mile , I have mobility issues and they just look over careless , and ignore my request , have to carry my own cases of water to my car , thanks sams , you just show your true customer expertise with me , now , I will be happy to spread the word !!!
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July 2021 by Elizabeth Swiatek
Northlake Sam's club is the worst one. Employees are very rude, never ready for helping costumers. Very unprofessional Management they are not trained how to deal with costumers. Very often there is no carts ready to take.
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July 2021 by rosa carrasquillo
Been with Sam's Club for about 2years. The prices are reasonable and the fast food is good. Just need more selections on cereal but other then that I'm happy.
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July 2021 by Darryl Bass
As always I had a great shopping experience at the store and bought more than I went for, happens every time. But the prices are some times irresistible.
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July 2021 by Roberta Peterson
They have a faster check out service now and I like it alot. Now all other large stores need to sketch on ?.
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July 2021 by Jim Orr
Always fresh and in bulk. Great to stock up on things or for a party
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June 2021 by Carmen Perez
everything is nicely organized. the food is so good and fresh
