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September 2023 by Greasemonkey
Our family car wash, so many convenient locations available, on my way too work and home! Absolutely love this car wash!
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September 2023 by Jesus Rodriguez
Great carwash, powerful vacuums and heat dryer to dry off your vehicle. I drive here rather than a carwash by my house. The customer service is also great, I had an issue with the carwash and spoke to Ray he apologized and solved the issue for me. I recommend it for all your vehicles.
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September 2023 by Grease Monkey
Our family car wash, so many convenient locations available, on my way too work and home! Absolutely love this car wash!
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August 2023 by Alex Torres
Worst customer service ever. Rude employees especially the employee by the name of Javier. Horrible attitude about his job. Not sure how he got the job with his smart attitude. If I could I’d give them zero stars! Don’t waste your money or time at this place with rude teenage employees with attitudes and no customer service skills at all. Very unprofessional!!!
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August 2023 by Guy Battista
It’s okay could clean the rims better plus you have to do everything yourself for 20 bucks just get a hand wash .
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July 2023 by Wajih Boulabiar
they terminated my membership after 3 washes. I asked for my money back they said no. if they charge me again I will sue them. This is a warning!!!!
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June 2023 by Joe
Not recommend. Put my brand new vehicle through it. It blew off weatherstripping then when I file report they claim not to be responsible for damage. I ask them to simply retrieve my weatherstripping and they would not even stop the wash to go get my property that they damaged. Terrible rude customer service. Use at your own risk. You will be disappointedService: Car waxing
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June 2023 by Evan Spies
I used to like jet brite a lot and I am a monthly passholder for a long time. I have a 2021 vehicle and get it washed frequently throughout the week. As of lately, though my car is black, and the wheel shine, keeps spraying all over the car and it looks terrible after being washed. I mentioned something to the attendant and he told me just to downgrade my membership to not have wheel shine and I felt that was a ridiculous request that they should just fix the problem. I’ll try back again soon hopefully they have it fixed.
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June 2023 by Shauna Blicharz
Used to go there all the time was a member I feel like all the vacuums are clogged and the car wash does not clean my car at all
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May 2023 by Joey
I tried the monthly pass. But after 4 wash they scratch my car. And they don’t acknowledge the malfunction of their machine. Machine stops when we were inside.until the soap went down then the machine went on again,no soap in the car.Update: your northlake location has my information. I like going there not until the incident happened. And your employee didnt do anything to make it better.
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May 2023 by Fidel Salgado
My experience with jet Brite has been great for years. I have the jet pass and use it at all their locations. But.....until now I experience something with the wash. I live in the Northlake community & all my family uses the pass. I drove thru the wash on may 9th and notice some scratches on the driver's rear side end of my Gmc. I told the attendant Camilla and she was very helpful. After 2 days I got a call from the manager john and said that the scratches was not caused by there wash And said my vehicle is an older vehicle 2015 over 100 thousand miles does not covered. And said that they have a disclosure sign posted at their wash. He said to go thru my insurance if I needed to get it fixed. I bought my 2015 Gmc acadia at a Haggerty buick Gmc dealer onJanuary 2023 and had already over 100 thousand miles on it When I bought my vehicle it had no scratches. I like to keep my vehicles in great condition. So sad that I would have to let my family know about this incident. So in another words if they caused any damage to any of your older vehicle they don't cover any damage.
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May 2023 by Joey Kent
I tried the monthly pass. But after 4 wash they scratch my car. And they don’t acknowledge the malfunction of their machine. Machine stops when we were inside.until the soap went down then the machine went on again,no soap in the car.Update: your northlake location has my information. I like going there not until the incident happened. And your employee didnt do anything to make it better.
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April 2023 by Joe Ayala
I had a bad experience i have a new truck, i wash my truck daily since i have the 30 dollar membership so i make use of it, happens i got a nail in my tire yesterday morning i go to hospital get a vasectomy done get out and truck states it has low tire pressure i check its low and find a nail on the shoulder pushed all the way in mind i hit nothing on my way to hospital back and from! Guy calls me tells me it couldnt of happen there, since i left well, it takes time for tire pressure to go down specially while just parked, anyways they were rude that they state they are not liable because it could not of happend there, but yet it DID! I will purchase my tire and never go to this dirty place again. Placement is why i know the car wash is responsible, They preety much told me i need to check my car after everywash for them to be responsible!
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April 2023 by LilBitOfAll !
Can't ever go wrong with Jet Brite. I get the $11 wash and its great. Even the $3 wash cleans good. The wash isnt rough like others. The only thing that can be a little better are the dryers.
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April 2023 by Gabi S.
Can't beat 15 dollars a month for unlimited car washes, but what keeps me coming back is that everybody here is so sweet, helpful, and attentive. They're always walking around clearing vacuums, never fail to greet people and just always paying attention in general. They're all so young too please give them a raise!!
