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“Maria Sanderson was extremely helpful, kind, and very patient with us as we went through a car loan process.
She was always so very polite and extremely efficient, always quick to answer any questions and emails.
She is a definite asset to the organization.”
10AM - 5PM
58 E Northwest Hwy, Des Plaines
Credit Unions
“Highly knowledgeable person, a delight to work with, immediately found best and quickest solution to meet my needs. Best experience ever. I can’t thank you enough. Definitely a well deserving five stars.”
“Very nice staff!!! Got check same day for my dream car, ladies are very helpful. They made me feel very comfortable and very informative. Very low rates as well even if u have horrible credit rates are the best in town. If you are able to get an account with them go for it , you won't regret getting . I'm so happy I will not finance anything unless it's thru them .”
“I belong to PFCU since they took over the former Leyden Credit Union which I joined in the 1980’s. At that time I was very pleased with the service and the employees. Since PFCU took over the office in Franklin Park several years ago I have experienced nothing but excellent customer service and customer care which I never found at any bank. Today they worked with me from their Morton Grove location to successfully cancel a large duplicate transfer which was in progress. I would like to recognize Lizbeth and Heidi (and Maria when I work with her) for their efforts and commitment to customer service and support. I highly recommend them as your bank.”
“Great people and very helpful and full of banking knowledge. Happy to join the family..been looking for you ever since I moved back home from Pennsylvania. Belonged to Lebanon Federal Credit Union??”
“Thank you so much to Lynne Huck! She was very helpful and I appreciated her assistance with my CD accounts and online account set-up! Big kudos to Lynne! - Cynthia L”
“Went there for money order Friday July 21 2023 in and out no wait in line staff were courteous, professional and engaging everyone greeted with a smile ReAnne my teller, hope am spelling her name correctly,was the epitone of excellent customer service professional and courteous will most certainly recommend the bank to my friends and family”
“Member for over 30 years
They will always be there for all your needs and best interest.
Always and forever will be the best credit union ever!!!!”
8AM - 5PM
5310 N Harlem Ave, Chicago
Credit Unions
“Caroline Firore was an absolute dream to deal with, wonderfully patient and incredibly helpful. I couldn’t have asked for a more helpful representative! She should definitely be recognized for her great customer service techniques!!”
10AM - 1:30PM
1315 W 22nd St #102, Oak Brook
Credit Unions
“Hey I been working for SSA 40 yrs an I’m sure I been a customer that long and William Daum in the Oak Brook office has been kind,very informative,educated me on all I needed to know on what available to me. He has to be the most efficient professional worker you have he has never change if u call he will call you back right away my daughter is a customer and mySon that day the same EMMA HARRINGTON”
8:30AM - 5PM
10600 W Higgins Rd Ste. 104, Rosemont
Credit Unions
“I wasted time going to Corporate American Family CC for a cashier's check for my house closing. I went to AA Federal Credit Union. It took 2 minutes with friendly and professional service.”
9AM - 5PM
5000 N Cumberland Ave, Chicago
Credit Unions
“We had a great experience working with Khrystyna during our auto refinancing process. She was professional, efficient, and answered all of our questions clearly and promptly. Her communication was excellent, and she made the entire process smooth and stress-free. On top of that, she was very pleasant to talk to, which made the experience even more enjoyable. We truly appreciated her support and would highly recommend working with her.”
“I got an auto loan from DuPage CU. Not only did I get an incredible rate, the process was fast and easy! I was able to pick up my loan check within 3 days.I will not hesitate to use them again!”
“Can’t say enough about Leen and her team. I was in need of financing in a very short amount of time. The hoops that they jumped through to get me the financing I needed to get the car that I wanted was unreal. Nobody else could have done what they did. I highly recommend them!”
“U guys are unbelievable seriously best employees and costumer service and mechanics u guys seriously rock trust me ima be riding Passats all my life love u guys ❤️Seriously took care of me ?”
“I've been a member for a very long time. They have always been friendly and helpful. Their rates are always very competitive. They are a superior option to a big corporate bank.”
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“My experience was excellent at credit union one location in north lake your representative Edward ,mellisa, Antonio was great help with helping me get a credit card and was very nice and polite I appreciate your services and will recommend credit union one to all my family and friends”