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November 2023 by Bill Caro
Small local branch. Good customer service. Watch out for ATM deposits. Sometimes it doesn’t go thru. Otherwise nice branch
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November 2023 by Luz Cuevas
The people here are very kind and nice.
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September 2023 by Victor Diaz
Walk in telling girl at front door I need checks, tells me sit down in little office waste about 10 to 15minutes looking at my accounts. I am told after I need wait in line for tellers in back. I wasted nearly 30minutes almost waiting for personal checks. WHAT WAS THE POINT SITTING DOWN TALKING AND THAN HAVING TOO WAIT IN LINE AGAIN??? I AM THINKING OF TRANSFERING MY MONEY TOO B.O.A
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August 2023 by OCMC Trucking Inc.
Not sure why this bank got such a bad reviews . I stopped at 4 chases , 2 currency exchanges . Nobody had notary public . This location helped me with that . Everyone was super friendly and fast . 5 stars !!!
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May 2023 by Mohd Musleh
Don’t go to this branch they took my money the ATM over there is very old I was making a deposit at 11:08 PM 5/9/2023 suddenly the ATM stopped working shut down and restart I called the second day and they opened an investigation and they said there was no money in the ATM and they advice me to make a police report
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May 2023 by Larry Gomez
The lady Fran Wasn’t professional& I also didn’t like her service worst Chase to go to !!! Asking Me for ID to pull out money but yet had the pin and the id of my wife
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April 2023 by Oscar Ayala
Don’t bother doing business with this branch. Turned away an hour before closing time because they were busy.After checking the reviews, I discovered I’m not the only one this has happened to. Don’t waste your time and energy.
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September 2022 by Richard Mcbride
Every time I go to this Bank I am greeted with a smile and a good morning really enjoyed the atmosphere here and the employees are very sweet and nice what recommend anyone to go to this Chase Bank
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August 2022 by Kamil Kopras
Thank you Angelina the Manager for helping me with the deposit that was on hold without your help and you'r time this would take forever. You'r very professional in what you do. Also people who work there are very nice and helpful. This is the Branch I will recommend! Thank you again!Kamil.
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August 2022 by Luis Perez
Went in at 2:30pm today and was turned away from being able to open up a new account with my wife because supposedly it takes too long to do it and they close at 3pm. Going to look into a new bank and open an account with them
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July 2022 by Samantha Muro
Most unprofessional Chase I have ever been in. I walked in around 4:30 to try to cancel some checks because my car got broken into, waited by the teller only to be “helped” by Yasmine(or Jasmine). She said she wouldn’t be able to pull up the check numbers even though I had called chase earlier today & they said the branch that printed my checks would be able to pull them up. She said their would be a fee for $30 to cancel checks but since I didn’t have the numbers the only other option would be to change accounts numbers. I said okay but she said we can’t do it today you would have to come back tomorrow we close at 5pm. I walked out around 4:45pm. I went to Chase in Melrose Park as a last ditch effort and walked in there around 4:55pm they were able to change my account number, link my current card to my new account and give me a direct deposit sheet for my employer. I left the Chase in Melrose Park at 5:03. If you can completely avoid going to Chase in Northlake and avoid interacting with Yasmine(or Jasmine) you should. 100% go to Chase in Melrose Park
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May 2022 by Fabian Galvan
I went in the other day to file a claim the skinny girl manager was no help at all she told us we are the ones we should be calling we got a police report and she said she couldn’t do anything she was no help at all. we went to chase bank in des plaines a lot better a worker was able to email the police report open up the claim again
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April 2022 by Vilma Pantoja
After years of making payments on my husband's credit card, both via cash and checks, at other branches, this branch would not accept the cash payment! Who does that? The balance was less than $1.00!! Save yourself the aggravation of dealing with this branch and go somewhere else. This branch is not worth the trip!
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April 2022 by Dylan Smith
Chase is the kind of bank that actively discourages you from getting any kind of help or customer service. trying to find out where my replacement debit card is. Branch that ordered it - no idea. phone customer service line - 50 minute wait.thank you for nothing chase.
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December 2021 by eric K
Same as any other chase. But they need to fix their drive thru. terrible potholes everywhere. They have better drive thru in the southside
