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October 2023 by Keisha W.
Edward, the Asian pharmacy tech was the most rude person I have ever met. He made sure 3 Caucasian people went ahead of me, claiming I was in the wrong line (vaccination line). After waiting forever, a great person "Daniel" took me in the vaccination line and gave me my medicine. The Asian guy looked at me with a big smile, proud that he made me waste 15 minutes of my time. Such a rude, horrible person!!!!
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October 2023 by M S.
This pharmacy is AWFUL. I have told them soooo many times that I am not my sister (when I try to pick up prescriptions) we have different names, different birthdays, different addresses! Today was the final straw. I went to get the RSV vaccine and waited 40 minutes only to be told that they can't give it to me because I'm not in the system, only my sister is. I waited as people who got there after me were seen. I asked about if I would be seen soon and they said yes. then yet another person went in front of me who arrived after me and thats when I was told they can't give me the vaccine. i asked why they didn't tell me that 40 minutes ago?? they just stared at me so I angrily left. don't go to this room pharmacy, they are rude and disrespectful and stupid. My sister lives in the city and I live in the suburbs, I don't know how many times I have to explain this to them!!
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September 2023 by Rachel K.
Thank goodness for Walgreens. We were on a road trip and someone in our group really needed to use the restroom. With no where else around we stopped into Walgreens and they were thankful for the stop. While we were here we browsed and ended up gettings some Tums, finger nail polish and mascara- you know, the essentials. They had a great deal going on for buy two get one free on certain makeup so I ended up getting one nail polish for free.The store itself was pretty empty other than the one staff member we interacted with and other than the makeup we didn't really see anything that caught our eye.While this was just one little stop for us it was what we needed and didn't have to have any special services or bells and whistles.
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September 2023 by Michael M.
Worst drive up pharmacy ever! Zero communication by clerk and left window for 5 min w no reason why. Only one car in front of me and the whole process took over 25 minutes. No apology and cars lined up behind me.
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July 2023 by E N.
People park their car where it says reserved for curbside pickup. If you want to do curb side pick up then you can't park where it says it. Sometimes I do curbside pickup. But I can't find a space because people park their car in the reserved curbside pick up and they aren't doing it. If it says curbside pick up then park there only. If you aren't doing curbside pick up then please don't park in that space. This is my honest opinion.
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June 2023 by Diane G.
Zero would be best. My husband went to the immediate care clinic. They misdiagnosed him and said he had allergies. He had fluid in his ears and lungs and had pneumonia.
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April 2023 by Caroline D.
The worst pharmacy ever! This has happened several times at this location "oh you can wait and we will have your prescription in ten to fifteen minutes" NOT! I waited forty minutes before losing it. I was then told that the pharmacist went to lunch and I had to wait for her to come back. While I was waiting there the first 40 minutes there was not one person that came to the counter without a problem concerning their prescription order. It was one lie after another. They were using so many excuses I started to keep a count on my phone! As I can see there are several other pharmacy complaints and obviously nothing is being done. My work requires I go to CVS thank God!! This prescription was for my my dog! Total wait time 65 minutes.
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July 2022 by Monty W.
Love this Walgreens. They set me up to have auto-renewal of Covid test kits. My insurance allows 8 kits per month. And when I was not able to pickup from store they delivered it to my house! Awesome service. The workers are always helpful and greet with a smile.
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June 2021 by Teresa G.
Terrible service at the drive up of the pharmacy! They say both lanes open but the non-window pick up is always ignored by the people inside. Just waited 15 minutes for someone to acknowledge me!
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August 2019 by Christina L.
I went to Walgreens photo to pick up my order of 25 pictures. I never received a confirmation email or text stating they were ready. Once I got home and excitedly opened the pictures I found out some of the prints were not there! There was no summary inside of what I had ordered, but the outside said 25 4x4 prints. I will not be ordering photos from this Walgreens again.
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October 2018 by Marla C.
I'd like to give a shout out to Derek Ruszak, Manager of the Walgreens in Northfield, Illinois on Willow Road. My very elderly mother is dependent on her lightweight walker with handbrakes, which was given to us by someone who no longer needed it. After 2 months, that person called to say she needed it back in two hours. I frantically called all over and found one at the Northfield Walgreens. The manager, Derek, went above and beyond by assembling it and then adjusting it for us. Lifesaver!
