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March 2024 by Kristen Y.
i had my cat groomed here by Mo and it was an amazing experience! they were a very patient and gentle groomer :) mo gave my kitty breaks and lots of pets. they gave a clean, beautiful lion cut :) all of the staff was very warm and welcoming and you could tell they really cared about the animals. would recommend and will def come here again! :)
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February 2024 by Kate V.
Wags offers great grooming for my large Labrador who ironically hates baths even though she's an avid swimmer. My lab has walked out of other groomers visibly anxious and upset but that never happens at Wags.
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August 2023 by Chad Noha
Great job on my dogs wonderful staff very nice choice on extras like treats and special dog food.
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August 2023 by Julie Barnett
Snowy looked gorgeous when I picked her up! Thank you!
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January 2023 by Tina Yurik
Love Wags on Willow! Thank you for the wonderful care of Morty!
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October 2022 by Linda Hyatt
I was bringing my shih tzu elsewhere nearby, but I realized for days after getting groomed she was terrified and didn't want to leave the house in the car (normally that's her favorite thing.) I told wags on willow about her experience and they've been nothing but wonderful. Good grooming, kind people, I would highly recommend. You need to call ahead pretty early as they book fast. It's expensive, but if they're kind and gentle to my dog, I would pick this place over another any day of the week.
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June 2022 by Tony P
We love Wags on Willow, and our pup's groomer Niolani in particular. It's worth the drive from downtown Chicago up to Northfield - the quality of the service is amazing. You get what you pay for, if what you want is the best for your pet!
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May 2022 by Sarah Matteson
Friendly service and great with our English Cream retriever.
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April 2022 by Monica K.
It feels great to have found top notch dog grooming in a charming pet boutique. Our mini goldendoodle mop, Kirby, met Joanna and after a quick consultation about my wishes, Joanna worked her magic. Two hours later, Kirby was immaculately groomed (adorable), she had no clipper burn, and her coat was fresh and clean--no dryer sheet wall of scent. Reports were, Kirby behaved well. She's admired by many. I am happy to recommend this gem of a shop. Will post a picture after next groom.
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October 2021 by Kevin B.
Wags on Willow is the best small business pet shop! You can tell just from their adorable logo how much they care about the pets that come into their shop. Wags does dog grooming services, as well as Cats! They have a unique selections of natural dog foods, treats for your pawed friends, and emergency supplies you may need. Their front display case has the cutest cookies and pup-cakes for special occasions! Mary, the owner, is such a friendly and honest woman, and her employees do their best to make your dog or cat comfortable and looking top-notch! It may be difficult to make an appointment, they are always busy due to such loyal and satisfied customers! My Matilda loves going to get a bath and cookie afterwards. They treat her like the princess she is! While you wait, check out the awesome shops in the area, or stop by Stormys Grill and Tavern for a drink or Beyond Burger.
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August 2021 by Mariah D.
I have been bringing my yorkie-poo, Louie, to Wags for about a year now. Typically, you have to leave a voicemail when trying to schedule an appointment but the staff is pretty quick to call back. Alex is the groomer that I schedule with and she does a great job. With our changing seasons, the cut I ask for also changes and he looks good every time!
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April 2021 by Ria C
Highly recommended.
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April 2021 by Heart O.
Overrated and overpriced. This was my first time at this particular groomer as my regular groomer had no availability for weeks. My puppy is super super friendly but gets very nervous during baths. He's under 12 pounds so it's not difficult bathing him. I don't think Wags did a great job bathing him or maybe did not even bathe him because he smelled dirty the next day. We had to bathe again soon after. Generally he smells clean for days after getting groomed. I really should have known better when they called to pick him up so soon, they were so busy that morning!! In addition his cut was uneven around his face. I suspect they were in a rush and the groomer was not gentle or patient because they were so busy. There are too many other groomers in the area for lackluster service. I would pass on Wags.
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January 2021 by Evelyn Flores
I love this place!!!
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October 2020 by Lynn Meisles
We have a golden retriever who got the worst trimming ever this week. Prices are high but grooming is not consistent. We have used their services numerous times and NEVER get a consistent result despite the “ notes” they take on the dog. We will be going elsewhere in the future.I gave 2 stars because the facilities are apparently clean. Not enough of a reason to use them again.
