Land Rover Northfield is highly praised for its exceptional customer service and professional team. Customers highlight the outstanding service from staff members like Carolyn, Tommy, Brandon, and Jeremy, who consistently go above and beyond to ensure satisfaction. The dealership offers convenient services, including pick-up and drop-off valet, as well as virtual, remote, contact-free options for sales. Enhanced sanitization processes, including Cilajet Anti-Microbial vehicle treatments, are in place for added safety. Reviewers appreciate the knowledgeable and responsive service advisors, with many noting the helpfulness of Mark Shapiro and Gabriel Z. Customers feel valued, receiving prompt service and thorough updates throughout their visits. The waiting area is described as comfortable, with snacks and beverages available, making the experience enjoyable. Overall, customers express loyalty to Land Rover Northfield, often traveling long distances for service because of the exceptional care they receive. Many plan to continue purchasing vehicles and having them serviced at this location for years to come, emphasizing that the dealership truly prioritizes customer needs and satisfaction.
Joe Fuentes was a good adviser and the overall process was easy. And the car is great!
November 2025
I just had my Range Rover serviced at Land Rover and the experience was excellent. Tommy, my technician, was outstanding—professional, knowledgeable, and attentive to every detail. He took the time to explain what was being done and made sure everything was handled perfectly. Really appreciate the great service. Highly... read full comment
November 2025
Great service very prompt and professional. Tommy is a great service advisor to deal with. Comes very highly recommend.
