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“I have ordered Basement Watchdog replacement items twice and found them to be exact replacements as advertised. The order process was very straightforward, and the items arrived quickly.”
“It’s a real hardware store! Everything you need they have in stock. I can always find what I’m looking for and then I start looking around and they have an amazing selection of household goods, kitchen appliances you can’t find anywhere else. It’s a fun and wonderful store.”
“This is one of my favorite places to visit- prices are fair, their inventory is surprisingly extensive considering the size of the shop, and the staff is friendly & super helpful! They're truly good neighbors and time seems to slow down while you chit chat about projects you all are doing. Great neighborhood place that I hope stays forever and ever and ever!”
“We Love this store! Small hardware IN THE NEIGHBORHOOD, with most things you may want around the house or apartment. Friendly and helpful staff. Plant stuff, electrical, plumbing, even bought a hat and gloves last fall!We try then first before resorting to the big box alternatives.Abd when you are done, you can stop at Lickity Split for an ice cream!!”
“Very happy with recent service from AG. He replaced a plexiglass storm window panel with bent aluminum frame, and the hardware on a sliding storm window panel from a porch door. Relatively small jobs, but he took care to complete the repairs right and at a low price. Communication throughout the process was also great. Highly recommended.”
“I have been your customer for several years and while I gave you five stars my first year shopping there, I have to endorse your staff again!
Yesterday, I accidentally Zelled $500 to your employee Jose Hernandez. I was trying to pay one of my trades because I work as an interior designer; it did not occur to me that I had paid the Jose from your store.
Jose called me, identified himself, and took initiative to address the confusion; he could have easily pretended he did not know who I am and just kept the money. Yet he paid me back within a few hours. This is an example of honesty and decency that I feel I cannot count on very often and I want him to be commended for it.
While most of the people at your store are always courteous, Jose is one of the only ones who goes out of his way to greet me and be helpful. Here is the significance: he is helpful, not just courteous. Please keep him on staff and pay him handsomely for his services because I truly believe he makes Ace The Place to Shop in Highland Park.
Please pass this information along to your owner, Kyle Sheehan. I appreciate your services and I look forward to many many more years of working with you!”
“They carry things that big box stores do not.Lumber is generally higher quality than big boxers as well.They have PenOfin wood stain. Barn door kits.Staff are knowledgeable.”
“Fully stocked with a huge selection. It's nice that you are greeted basically at the door by somebody that's ready to help you. You don't get that at home Depot! It also seems like the people that work there know what they are doing. The Gentleman that helped me was super nice and the girls at the register also very cheerful (it's a cold rainy Tuesday and you wouldn't have know it in there LOL)
Plenty of parking in their parking lot. Considering it's an independent Ace hardware the prices are not insane. They actually had quite a few special offers on the tools I was looking for and purchased.
Great discovery for me and if I buy here I am supporting a local business.”
“Love this place. For the most part everyone is helpful and most are friendly lol. I hear a lot of people nicknamed the store; CRAPPY BEAVER! But I don't think it's CRAPPY at ALL!”
“One year new home owner. I’m also a single woman so house improvements can be very confusing. Employees at this location especially James the store manager are extremely knowledgeable, super friendly and extremely patient. Today was my second experience with needing random things for updates around the new condo. Both experiences have been above and beyond. Also learned a lot in both trips. Thank you for the education and amazing shopping experience all wrapped up in one. Please go see the Des Plaines Ace hardware crew. Don’t forget to download the Ace hardware app for all the coupons and offers.”
“Finally a real hardware store.
Needed a tap to fix threads on a bathroom fixture are he was able to give me the proper size, along with a single 2.5mm hex wrench.
Nowhere else could help me.”
“We used Kitchen and Bath Mart in the early 90's for kitchen remodeling in our first home and we were extremely happy with the results. So when it came time to update our kitchen, down stairs bath and master bath in our second home we went once again to Kitchen and Bath Mart in Niles. Working with George was a pleasure, he was very knowledgeable on all levels of the project.
Because of the multitude of choices available it is hard to decide what we wanted, George help guide us by offering options using drawings and examples at their nicely appointed show room.
The project went as planned, in the time frame they proposed. The installation crew consisted of a husband and wife team, Kris and Joann who did a fantastic job, they are truly artists at what they do. They were clean, organized and friendly. As in any major project there were a couple unexpected things that popped up, they were worked around the problems with professional results.
We highly recommend Kitchen and Bath Mart and would use them again.”
“I forget about them because they're tucked back. Always drive by it but had to get spackling and a putty knife. So went there just like going to the old neighborhood hardware store. I missed that and I was able to get a pecan log?”
“Andersonville Hardware is convenient and close. I’ve gone in to find a small part from time to time and they have always been very nice and helpful.A couple years ago, they re-screened a window screen for me. My only complaint is that the screen was not done very tight so it flaps a bit in the breeze, but otherwise has held up fine.”
“Helpful, knowledgable, and genuine people. A good selection of typical things you'd look for in a neighborhood hardware store. The lumber selection is pretty good, too, and the cuts they do (for a fee) are substantially better than big box stores. If they don't have something, folks I've talked to are more than happy to refer you to another local store that might help. My go-to for all hardware and projects.”
“While moving our child into a new apartment in Chicago, we had a need to buy a room air conditioner, and some other odds and ends to fill out apartment life after graduating from college. Everyone I interacted with in the store was extremely helpful. It was like a hardware store from 10 or 20 years ago where everybody knew where everything was and helped you and was kind. They even have a parking lot that I could park my giant truck and they were amazing. Highly recommend.”
“Harold’s is probably the best hardware store I’ve ever been to. It’s the anti-Lowe’s. The staff is SO friendly, helpful and knowledgeable. Maybe a bit more expensive than bigger stores but worth it.”
“One night I went into our bedroom and found a chipmunk on our bed. Quickly went to our local Ace and asked for help. The sales associate told me what product I could use (sticky pads) and gave me directions on how to use it, even suggesting using peanut butter as bait. I went home and followed his directions. An hour later Mr. Chipmunk was stuck to the pad and we were able to remove him from our home. Thanks Ace.”
7:30AM - 8PM
8330 W Lawrence Ave, Norridge
Hardware Stores
“We had a smooth and easy experience yesterday. The staff was wonderful. Mary Beth at the counter was so patient and knowledgable. She was so cheerful! Thank you so much Mary Beth!”
“Even though they couldn't provide me with the item i wanted, young gentelemt at the front desk was very helpful and concerned about the door o was looking for.”
7:30AM - 4:30PM
8109 Austin Ave, Morton Grove
Hardware Stores
“Always have staff available to help which is a rarity these days. They've evolved their floor plan to have more home goods assortment also. Great paint department with on-staff expert willing to help with projects. Huge focus on grilling and smoking equipment too.”
“I've lived in Roger's Park since 60's and this is the first time I've ever been here. I was overwhelmed. Forgot to take pics inside.Needed keys made. 2 keys, a springy hoop key ring for under $7.00! Boom, Done!Compared to the key Kiosk at the Jewels, $13.50 plus 3 to 5 days shipping, no thanks.Support your local merchants.”
“The staff at True Value in Lake Forest is very helpful and always willing to assist! Whether a light bulb for a microwave or a single screw of any kind, if they do not have it, they will order it. Though, they have a plentiful stock of most items I need.”
“I love this place! The staff is wonderful. Thanking the new gal with long dark hair at the register-- a great addition to the store-- friendly and welcoming. . Also Pierce who may be back at college. He helped me when I had a black fly problem. Evanston has a great hardware store right on Davis!”
7:30AM - 6:30PM
5035 Oakton St, Skokie
Hardware Stores
“I purchased a Toro Snow blower, even disassembled in the box, the snow blower would not fit in the trunk or back seat. Very nice folks there, they delivered it, complementary!
I am a vet, and that is the kind of service I appreciate!
I have been back to Ace Hardware.
Great place for specials and Ace Card!?”
“We’ve rented both a boom lifts and a scissor lifts from Mutual Rentals top notch service every time. Scheduling was quick, the equipment was in great shape, and their delivery rates are some of the cheapest around. Super easy to work with. We’ll definitely be back!”
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“I love this place. Old-time hardware store w friendly knowledgeable staff. Especially for our older homes, if you need it, they have it. I hope residents support this gem, by giving them their business.”