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September 2024 by Omae bloom
Dirty Ulta, lots of stuff out of stock, and the girl in leather pants and crop top was not nice at all, left a negative feel
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September 2024 by Candace Parker
Iesha was absolutely amazing!! I came in inquiring about any black owned skincare products, Ulta did not carry the brand I was looking for but Iesha recommended what she use personally for her skin. I bought all the things she recommended and I’m satisfied!!! She was on her way to her lunch, but she had no problem helping me before she took a break!!! I truly appreciate you , thanks Iesha!!!
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August 2024 by Susan Warso
Short staffed, understaffed, try to upsell. I will purchase on line or go back to Sephora. This place is hit or miss with service.
Thanks for the response albeit many weeks later. I specifically was looking for a Nars product which ended up being sold out of all your stores as I checked on line. The flippant attitude of the person who finally got to me 10 minutes later was not appreciated. I went direct with Nars and couldn't be more pleased with their service.
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July 2024 by Carol DiJoseph
I use their hair salon and am pleased with the skills of my stylists and the value of services given.
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July 2024 by Sana Saghir
The sales manager was extremely polite and helped me through out the purchase they also gave me a free gift and offered me so much choices. Simply love this place and can’t wait to visit again. ☺️
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March 2024 by Chuck Blatt
Large selection of products and staff is helpful.
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February 2024 by Raven Sullivan
The hair stylists at the salon at this location and another one are scamming the customers by tacking on additional services you didn’t request when you booked the appointment.
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November 2023 by B
I have never had a more unpleasant Ulta experience. Please do your company a favor and take Carly off the registers. She should NOT be helping customers. HORRIBLE attitude, rude for no reason. Almost asked her if she was okay or having a bad day. I am a manager In a retail store and I would never hire someone that talked to customers so short and rude the way she was. Cutting me off mid sentence. It wasn't busy. Maybe she was having a bad day or maybe it's just who she is. But if this is everyday for her maybe she shouldn't be in a customer facing position. Experience was extremely uncomfortable and off putting. Rude as hell. Maybe try putting the friendly younger girls on the sales floor on the registers instead. Will never return to this Ulta again. Would give ZERO stars if I could.
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November 2023 by Jen Pasko
Alex! You are the best! I called to check if a product was available, not only did Alex look for me, but also held one for me! Thank you for that little extra and doing customer service right! Have a fabulous day Alex! PROMOTE HER!!
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November 2023 by E M
good to shop cosmetics
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November 2023 by Mary Ann Wilson
I will never go back there again. One of the last times I was there a girl badgered me to the point of leaving.Then a few nights ago, the cashier was quite rude . I realized almost immediately that I had left my wallet in the store. I found myself feeling guilty that I had to bother them( again.)So, I knocked because the store had justclosed . It was about 8;03 pm .OK, I make I eye contact with the rude cashier, about 3 times! She just ignored me-.. I have been in retail myself for many years and I get you want to get out asap but WOW.!!In case you’re wondering. I’m a petite mom who SHOPPED at Ulta regularly.. I even used my Ulta credit card that night so I don’t quite get why the woman who’d just checked out would not open the door., for a minute or two??But I had to come back the following day to get it.No more. I’ll be going to Sephora from now onMuch nicer and better things anyway. A really terrible experience..
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November 2023 by Jacqueline Hart
A salon service that cancels more times than it serves. A retail service that is only able/willing to provide inventory services. No willingness to provide product knowledge and support. The staff is more interested in sharing their Taylor Swift Eras Tour manicures with each other than helping customers understand and select product. Keep your expectations low.
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October 2023 by Orly Osher
The service was horrible. The pump on the drunk elephant poly peptide cream was broken. And when I purchased the Lala retro cream it had hair in it.
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August 2023 by Romaya Irving
Very disappointed that this simple hair brush costs $11.95. Will never shop there again!
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July 2023 by Tracey Becker
Had a hard time finding what I was looking for, ask for some help and lo and behold they had everything in the store. I was just not seeing it right. very helpful, very friendly. great selection, terrific prices
