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“Hands down some of the nicest people you’ll ever meet in this line of work. Amazing pros and home to the legendary Racket man. Guaranteed to walk out happier than when you walk in. Fresh hot coffee always brewing and the facility is spotless and clean.”
“I exchanged a pair of shoes for a few items and when I left the total seemed off. I went back in and asked for help and the ladies behind the desk were very nice to me even though I was making a fuss over $10 (times are tough). The tax wasn’t adding up. I really appreciated that they tried to help me and were so kind. We need more people like that in the world.”
10AM - 9PM
888 Willow Rd, Northbrook
Sporting Goods
“This is a nice and clean REI location with a great selection of products and in stock inventory.
Every time I'm here, I'm usually able to find what I need, and even if I don't buy anything, it's fun to just look around at all the stuff they sell.
The staff seems friendly and offers help while I'm browsing or want to try on any clothing. I've never had even a remotely negative interaction with anyone working here in the past 5 years shopping at this or any other REI stores.
Keep up the great work!”
“Really good store! Had everything we were looking for my son’s season. Staff was great - we had Owen help us who really made it easy on us and even offered some encouragement to my son - who was beaming afterwards. You really don’t see customer service like that anymore.”
“Staff were great and very sweet and helpful! I don’t know if the employees mentioned in older reviews no longer work there or what. Very clean and organized and nice ambience. Didn’t carry the item I was looking for but I asked an employee and nearby locations also had very limited stock, if any. Would recommend especially because it’s likely it won’t be very busy since NB court is a pretty dead mall.”
“I called before placing an order, and found out that their customer support are actually gear experts. Got a lot of great tips and overall great experience. Will buy from them again!”
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
“Rainbo is the best place in Chicagoland for all things skating. Their expertise in skates are second to none. I highly recommend you call and make an appointment if you need any maintenance or need to order skates. They are extremely busy because of the high caliber of service, and you may not be able to "drop in"”