“I picked up a watch that was shipped . I was the only customer in the center so I gave the attendant my shipping number , he promptly retrieved the package, I signed for it and was on my way.”
“I have to say, Luis is hands down best employee- not only at FedEx but perhaps anywhere! The customer service was above and beyond. I needed help- and had no idea what I was doing. Luis was so kind to sit next to me to help with the computer and walked me through EVERY step of the way. Where can you find amazing employees like this now days? Well, here you can! What a courteous and helpful and polite young man. Luis is the epitome of what customer service is all about and he needs to be recognized for this. I can’t say enough nice things. Thank you, Luis.”
“All the UPS experts at the store were knowledgeable, kind, efficient and solutions oriented. The shipment was a freight shipment of many sentimental and delicate family heirlooms. Everyone treated my valuables with respect and care. The packing they did was excellent. Everything arrived in exactly the condition in which handed it was handed over. They were reassuring and professional about this important shipment.”