Mattress Firm Northbrook is committed to providing exceptional sleep solutions for their customers. Their Sleep Experts® undergo extensive training to curate personalized bedding recommendations, including top brands like Sealy®, Tempur-Pedic®, Sleepy's, and Serta®. Customers can shop confidently with the Love Your Mattress Guarantee®, which ensures low prices and a 120 Night Sleep Trial® to find the perfect mattress. The store's friendly and knowledgeable staff, such as Harry, Shan, Shawn, Edith, Katherine, and Thomas, consistently deliver excellent customer service. They are described as helpful, honest, and concerned about meeting the customers' needs and preferences. Overall, Mattress Firm Northbrook is highly recommended for its commitment to quality, customer satisfaction, and providing a seamless shopping experience.
I had a great experience at the Skokie location. Manoj was honest and very helpful. He was not pushy to make a sale. He helped guide me in the right direction and encouraged me to take the time I needed. He was meticulous and thorough. Thanks Manoj
November 2025
Manoj was extremely helpful and knowledgeable with helping us choose the right mattress for our needs.
October 2025
Could not have gone any better! Really had a nice experience shopping. Thank u!
