Purchased a 6k set and *************** does not match on the pieces AT ALL. Crate and ****** does not want to correct this a return the pieces. DISGUSTING customer service! Im appalled
April 2023
I have had nothing but great experiences. This is the only place I would recommend getting a wedding registry at. Always super kind with returns and exchanges and when my sofa dropped in price a month after I ordered they gave me a credit. Always happy with my interactions with the sales staff and customer service.
December 2022
I would like to thank Erica in Executive Customer Service for turning a unhappy situation into a positive. When my wife is happy that's all that matters. Thank you Erica for your stead fast solving of the missing table base. Merry Christmas.
Located in Chicago's northern suburbs, the Crate & Barrel Corporate Office is located in Northbrook, IL. It's home to Crate & Barrel associates, as well as those from our sister stores, CB2 and Crate & Kids. The building's modern design perfectly reflects our core values of helping you live in the moments that matter.