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“Jennifer Warren is an excellent agent. I’ve been her customer for over 25 years. Whenever we need any help with an issue, it is taken care of in a timely manner. She is always able to answer any of our questions. Thank you for all your dedication and great service.”
“My family and I have been customers of State Farm for 20+ years and we love Matt, Petar and the team over there! They are understanding, flexible and provide great customer service. Highly recommend!”
“This agency has been great to me with my questions and concerns. Kevin's team truly care about their customers and are very easy to work with. Highly recommend anybody considering them for insurance.”
“Awesome agency.
Tom and Jenelle are stars. If there is ever something they aren't 100% on, Russ is always happy to talk through it with me.
I always know they can explain any mumbo jumbo insurance terms in ways that are easy for a layperson to understand.”
“Bill Pullano is. True Professional and a Genuine individual who truly cares about his clients. He responds to all matters and is very clear and details while explaining. He is a wealth of insurance information and demonstrates he wants my family to be totally protected from all perils. Not only does he care about my insurance needs, he always asks how my wife and children are doing. To me this is very important as a policy holder.The State Farm organization is quite fortunate to have Bill Pullano represent individuals like me due to his focus on “What’s Important Now” and the mere fact he is very customer focused with a very effervescent personality. I’d recommend Mr Pullano as your Insurance agent.”
“5-Star Review: Exceptional Interaction with Valencia Smith at Endurance Warranty
After initial frustrations with multiple calls and a disconnected CSR, I connected with Valencia Smith regarding a potential Endurance Warranty for my 2014 vehicle (under 99,999 miles, on a discontinued model). Drawn in by Danica Patrick’s strong endorsement—which aligns perfectly with my passion for racing—Valencia handled my concerns professionally and empathetically.
Valencia actively listened, asked insightful questions, and addressed key hesitations: the ACV payout cap, seals and gaskets coverage (only if parts fail), and a confusing quote discrepancy. Online, I received a $136 Supreme warranty offer despite inputting 99,967 miles, but phone reps initially said I didn’t qualify (due to an over-80,000-miles threshold). This felt like bait-and-switch to me, especially with my 40+ years in marketing and advertising. After patient dialogue, we clarified it was a 30-month online plan vs. a 48-month phone plan, leading to an agreeable adapted price with still 20+ days to review terms.
As a former sales trainer and author of the #1 bestselling book “Top Gun Coaching” (in “Coaching Inc.”), I highly recommend Valencia—she’s a top-tier rep who turned a challenging situation into a positive outcome. stars. Marketing (excluding Danica, 5/5): 2/5 for online inconsistencies. Overall, thrilled with her service!”
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“It was a pleasure dealing with State Farm with Doug Methner. After a discussion with Nayiri Mekhitarian our needs were addressed efficiently and cost effectively.”