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“Super aggravated with the store policy about returning items paid with PayPal but the manager there was cool and apologized about it... My daughter picked out some gear and called it a day... All the staff was super polite and helpful.”
“I love zumiez!! especially the location in north riverside.? the team is so friendly and very knowledgeable/helpful. in specific jasmine is really friendly, very helpful and super nice! i live in downtown chicago but i specifically come to this location for the service and the awesome energy, honestly the team deserves some type of reward or raise”
“I love this place and you know the quality of their products. Besides, I found some shirts at a very good price. $20 very good and affordable dress shirts. I was lucky. I invite you to visit this store. The staff is very friendly.”
“The location is always clean and cool. However, lately I've been wearing bandanas on my forehead and I've noticed some establishments won't even acknowledge my presence. Too bad for them. Judging a book by it's cover. Oh well, c'est la vie. ?”
“Vana helped me design a new custom embroidered cap. She was extremely knowledgable and explained all the different fonts and choices available. Had it finished in no time. I'm definitely going back.”
“Excellent location. Elian in sales assisted me and did an excellent job with all of my children. Even my youngest child. He assisted us with all of our shoes and gave us suggestions on shoes for my older children. Thank you so much, Elian. You are the greatest. Will only return when he is present.”
“I came here to this store to buy some clothes to give to my sister. It's her debut so I need to buy her a gift. She's so choosy when it comes to the quality of the clothes she wears. Branded clothes make her happy. Because I know that this Forever 21 is a branded clothing line so I shop here. The shop was clean and neat. The ambiance was chill. They are organized in every section of pants and top. I had a hard time choosing clothes because of the many beautiful types of clothes. The staff are not helping me and not giving me some recommendations. They are only happily talking to each other at the counter and ignore the customers. Lot of customers came but they did not greet them. They will only talk to you when you are going to pay for your clothes. It's good that I was able to choose good clothes though their customer service was bad. Maybe I will go back to the Forever 21 store but not in this mall.”
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“I have visited this store frequently, especially to retrieve my Kohl's cash. I am so impressed with the associates at the store. They are very friendly and professional.”