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“I stopped coming here for years. BUT April the associate, her customer service was beyond helpful! & I will be continuing to return to this location because of this. I’m so thankful! Thank you for your help April! :)”
“Want to give a shout-out to Raina, front desk employee who was awesome during my orientation & has gone above and beyond helping me since then. She has a great attitude, superb customer service skills & very efficient. Thank you, Raina! Really appreciate your help. MG”
“This place is such a gem- the people here will bend over backwards to help you in anyway they can. I fully trust the staff to take care of my packages AND my small business supplies. Neshaun is amazing btw! That guy always has a smile!”
9:30AM - 5:30PM
3215 W Lawrence Ave, Chicago
Mailbox Centers
“I walk pass this place, almost everyday, I needed storage and Ian went above and beyond to help me get a storage room that would fit my things at a great rate, place is very clean and the have cameras everywhere, even another customer that Ian was helping also said this place is great. I DO RECOMMEND Honore Storage at 3215 W. Lawrence and make sure you ask for Ian”
“I’m an old guy and I had a heavy box to send back. You should have seen my wife and I trying to get it in the car. So I got to the UPS store and asked for help to get that big box out!
ALEX said sure, I can help. You know he went right out picked it up and I never had to touch it again.
Alex was the best, go see him if you have packages to send out.
Thank you so much Alex!!”
“Christina was fantastic! Service was extraordinary. Very knowledgeable and honest regarding my best options. And I just felt good about the customer service and my experience overall. She had answers any and all questions I had, and even offered helpful advice. This was NOT unappreciated. Thank uou, I will definitely return for any future needs.”
“I love this store. ALL the workers are friendly. They speak and constantly looking up to see who is next in line. I love it there is constant movement so no one is not working. My favorite person is Alvin, Tammika George, Veronica, and Luis. Very Helpful All the time.
Keep those smiles going.”
“"I am giving this UPS Store a 10-star rating because of their exceptional professionalism and courtesy. From the owner Karen to her incredible staff members Dan, Ray, Kelly, Juan, and Sam, the service has always been top-notch. Having been a loyal customer for over 5 years, I can attest to their impeccable customer service, which has been consistently outstanding. I look forward to continuing my support for this UPS Store in the future. Special thanks to Karen for assembling such an awesome team of people!"
Francheska #338
I am giving this UPS store a 5-star rating because I recently visited the UPS store and was assisted by Claudia. She was incredibly professional, providing excellent customer service and making the entire process smooth and efficient. I truly appreciate her help and highly recommend her for her outstanding service. Thank you, Claudia!
Francheska #338”
“I absolutely love everything about this location, especially the guys that work here.Danny always, always goes above and beyond with a smile on his face! So helpful and kind!!We love Nick too!!! There's another guy too that works there, can't think of his name but he's great too!!Highly recommend this location!!”
9AM - 7:30PM
4740 N Cumberland Ave, Chicago
Mailbox Centers
“Alexis was fantastic! Im only in town for a convention and I had to leave the hotel and get some boxes packed and shipped before my flight home. I was in and out of the UPS store in a matter of minutes thanks to Alexis! She helped me ship a large awkwardly shaped thing lol and was super helpful and professional doing it. Made this whole annoying process seamless and not annoying?”
“Shipping during the holidays is always a nightmare, I was fortunate enough to come across Marlene . She was extremely helpful and patient with helping me ship my packages. Prices are also super affordable. Will definitely be going back!”
8:30AM - 7PM
242 N York St, Elmhurst
Mailbox Centers
“Nice UPS location with nice people there.■Parking is all over the place, best to be in the lot under the apartment complex.■Small storefront, but good for normal business including Amazon returns. (Only if Amazon directs you to UPS*)”
“I think most people get online to give reviews when they are angry, but fewer get on when they're happy. I just want to share my experience at this store:
I'm a regular customer, I've even paid for a personal mailbox at this location. The two staff members cared to learn my name. They are friendly, greet me when I come in, and add that old-school personal touch that one only hears about.
Even when they are very busy (which is often), they are courteous and respectful. I've seen customers come in who didn't follow the return instructions on their labels (some packages require the *customer* to do the packing while others the store does), but the staff don't lose their cool, even when the customer gets angry and sarcastic.
I've seen them bend over backwards to try and help customers figure out their last-minute needs.
I know that I enter and leave this store smiling every single time.
All in all, I'm a loyal customer and will remain so as long as I'm living in the area.”
“Thanks to Sofia who was at the counter on 18th April 2024 for an amazing customer service. Our son had booked our luggage through LugLess service from this location. Since it falls under an external premise not being an owned office of UPS, there was some additional charge per baggage. It was a surprise to us. We expained to her that these extra charges were not known to us before and asked for help. Sofia was kind and considerate and waived of the charges understanding our precarious situation after a really long flight.”
8AM - 6:30PM
3 Grant Square, Hinsdale
Mailbox Centers
“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
8AM - 6:30PM
3013 S Wolf Rd, Westchester
Mailbox Centers
“It's heartbreaking to see how such amazing, patient, and kind staff have to deal with such unbelievably hot headed customers. Most of the time there's only ever one or two of them taking on so much. All of them deserve whatever bonuses ups has to offer!!!”
“Excellent customer service and knowledgeable leaders. The manager was training a new employee and answer questions from customers and other affiliates. I always do business with this location”
“Went to UPS Store #6048, Jim greeted and asked what I needed. He informed me about the pricing and the difference between its delivery day. He was all helpful and informative. I realized I forgot to include one piece of document and had to call ahead. Jim was kind and helpful to find it and wait until I went bk. I went back to the store and it was all ready. I was in and out of the store in a jiffy. Thanks, Jim.”
“The employees at this store go above and beyond at every visit. Exemplary customer service and genuine attention to detail. The best UPS Store in the Chicago area.”
8:30AM - 7PM
805 Lake St, Oak Park
Mailbox Centers
“I’ve used this store twice in the last two weeks and i couldn’t ask for more. Very friendly young men helped me, they were fast and polite. And they knew all the answers to my questions. Thank you.”
“Just want to say thank you for your help “Jason”. He went above and beyond to assist my daughter with her transaction today. He was very attentive, patient and a multitasker. That kind of customer service is very hard to find nowadays. 5 stars!”
“This location has workers that every storefront would like to have. They are so helpful and make things go so easy every time I go. They are bilingual and some of the best workers I have encountered. Would really like to have them work for my storefront at a really good pay. Jenifeer, Noemi, Eric, and Frankie are the reason customers come back to this store. I wouldn't be shipping UPS if it wasn't for them.”
“This location is always busy, but all the staff are nice and fast. And there is a parking lot over there even though the car space is quite small, they open until 7pm on weekdays, 5pm on Saturday and 3pm on Sunday now, but not holidays. Hope this information can help!”
“LIMITED SERVICES - as of July 16, 2024, they are only accepting packages that already have a shipping label. If you have a retail return with just a QR code, they cannot accept that.
Otherwise, staff is lovely and has always been helpful. Please be patient with them, they have a lot going on!”
“I came in right before close with a change of address request—the staff was helpful and kind despite me not having all my documents ready to go. The building itself was pretty typical of the postal service, older and not in the running for any design awards, but well kept and easily accessible.”
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“Very helpful staff they help me I was nervous about first time shipping something and they help me feel more comfortable and secure about everything the Staff made my experience a good one thank you .”