Jewelry Stores in North Riverside, IL

“Rogers & HollandNorth Riverside ILNov. 2023Shout out for Freia-Liv ParkerI wanted to share a story about Freia-Liv Parker with Rogers & Hollands in North Riverside, IL. She went beyond the call of duty to make a difference! I phone Freia and informed her that my husband accidentally broke one of our friend's earrings. Our friend stated that she had just purchased them for her birthday and that she didn't think that they would repair them. I told her to let us know how much it would cost to replace, and she declined, saying, "it was an accident, no worries." But I felt in my spirit that they might replace them. I couldn't rest, so I called R&H, and Freia answered, and I explained what happened, and she said to bring them in, and she would take a look at them to see what she could do. Our friend returned the earrings, and they ended up granting her a one-time courtesy replacement since she was a frequent customer. I was so happy to hear that, and I could hear the excitement in her voice as she told me what they did.As a result of that, I stopped by R&H and took Freia a bag of chocolate hearts & a card to let her know how much we appreciate what she did. I told her that people will often write to complaint but we seldom write about the good that people do, and I just wanted her to feel what we felt when we heard what she did for our friend birthday earrings.Freia was so surprised when I gave her the gift! She said, "You made my day!" And that's exactly what I wanted her to feel, special! Thanks again, Freia-Liv Parker!Share the gift of love and appreciation ?BBattle”

“Dawn was very professional, informative and polite., she was very patient and she listened to what we were looking for and she showed us jewelry that fit our needs not just trying to make a sale., my husband and I left very pleased and satisfied, so much so that we spent more than we planned., thank you for all your help Ms Dawn.”

“HI MY NAME IS CHERYL SPIRES I WAS AT BANTER TODAY 11/10/23 DID A PURCHASE OF 2 NECKLACES N 2 EARRINGS THE YOUNG LADIES THAT SERVICED ME DIAMOND N TAMARA THEY CUSTOMER SERVICE WAS AWESOME THEY BOTH TOOK THE TIME OUT N MADE SURE WAT I SELECTED IT WAS WAT I REALLY WANTED THEY PATIENCES NEVER RAN SHORT THEY SMILE N THEIR ATTENTIVENESS JUST BRIGHTEN MY DAY THANKS TAMARA N DIAMOND???”

“"PLEASE ACKNOWLEDGE" I WOULD LIKE TO BRING TO ALL PARTIES CONCERNED OF EXCELLENCE OF SHARON AT THE NORTH RIVERSIDE ESTABLISHMENT.SHE TOOK THE TIME TO ASSIST ME IN A PROFESSIONAL MANNER. SHE WAS COURTEOUS,PATIENT AND VERY POLITE. "I HIGHLY APPRECIATE HER CARING ❤️ MANNER AND SINCERE CONCERN" ABOUT HAVING THE BEST TO SELECTION FOR MY MULTIPLE PURCHASES. I AM A HARD SALE,HER KINDNESS WITH A SMILE; ?WAS A WINNING COMBINATION ☺️ FOR ME.THANK YOU ZALES, FOR HAVING A ASSET IN SHARON,FOR I WILL CONTINUE TO LOOK FORWARD ? OF BEING A VERY HAPPY CUSTOMER. GOD BLESS ALL. ? ? ❤️”

“Absolutely loved coming to this place! You won’t regret it. Customer service is very good. They were very helpful and patient with me while I was choosing which gold chain I wanted to purchase. Definitely will be back here:)”

“I went here to pawn my rings and the owner offered me a price I did not want to part with them for. Then he asked me what I would want to be happy. I told him and cha ching! He did the deal! I was glad to bring my jewelry to somewhere that was willing to meet me at my fair price. I felt good when I left this place. They have lots of nice stuff to purchase too. Definitely give them a look!”

“Lily did a great job assisting me in picking out Jewelry a month ago. Jessie and AJ did an equally amazing job helping me exchange it after I had a change of heart. Great customer service from everyone here at the NR location.”

“My girlfriend purchased a pinky ring from this location for me. It fit to loose so I returned the next day and they way more than willing to correct the size for me at no charge. Everyone in there is friendly except the older Hispanic lady who was kind of rude probably doesn’t have the most customer service experience but at the end of the day everyone else helped me out. My girlfriend got a great price for the ring.”