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“I was expecting the delivery of my baby's urn today. The tracking information was stating that it was out for delivery but also was ready for pick up. I explained to the gentlemen what I was expecting and he asked for a few minutes. He immediately called back and said it was on a truck, but the driver was bringing it directly to me. I'm not sure who I spoke to, but my family and I are so grateful for your kindness and the importance put behind the delivery of something so special to our family!”
“Easily the best post office I’ve been to in a while. I normally go between 8-10am and it’s always been quick. They are also pretty friendly. I’ve even gone during the holidays and it’s been an easy time.”
“The customer service is impeccable, knowledgeable and courteous. The negative reviews are posted by self-centered morons that don't understand how the post office works.”
“I love this post office! I don't live in Highwood but I go to this location as you get a small-town feel, the clerks are friendly, funny, helpful and efficient.”
“I must say, this is by far the best Post Office that I have ever visited. Ms. Stephanie is a joy to be around. She is sweet, funny, and has great customer service. I appreciate her thoughtfulness when it comes to customers and assisting them with their mail. You can tell that this post office is a place of order!”
“The customer service is #1 at this post office! I always can depend on my packages being delivered with care, and promptly. Any questions or concerns I have are always answered. Jazzy is my favorite clerk;).”
“Tichina was very helpful and very very very polite!!!when I came in on June 24 at 11:43am she helped me with all my questions and helped me get my package out on time ? great smile great service I give her five stars ⭐⭐⭐⭐⭐”
8:30AM - 5:30PM
833 Central Ave, Highland Park
Post Offices
“I had a postal money order for about $700 that could not be used for the purpose intended so I needed to have the money refunded. Lisa at the Highland Park Post Office is my hero. She took my phone number and called when they had enough cash on hand to make the refund. It took quite a few months because they rarely have that much cash but she faithfully kept my number. THANK YOU, LISA! Other post offices misinformed me. They told me I had to get the refund at a bank, which is not true. Lisa was right and went above and beyond the call of duty to help.”
“Never had a bad experience here. Always have friendly people who do their job. Sounds like some of y’all need to wake up earlier or take accountability for yourselves and show up when they are open lol”
“I am always more than satisfied with the prompt service that I receive at the Loveland Post Office. Some days there is a wait only because the Federal PO will not let passports be scheduled all on the same day, those are what holds up time. I have never observed any of the workers being rude, in fact Josh goes out of his way to be kind and apologize for the wait.”
“It all depends on a combination of when you visit the post office and how many people happen to be there as far as how pleasant your visit will be. If you're getting a passport you need to make an appointment.”
“I’m not a permanent resident here, I come every few months, but at this post office, you either have a really nice employee or you strike out with an employee who acts like they’d rather be doing anything else.However, I’ve heard the building is a bit of a local tourist destination, and how could it not be? An art deco style building that looks like a fortress? However, they need to make some renovations in the interior as there are holes in the wall.”
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“I typically frequent other USPS locations due to the more limited hours at this branch. However, given the great customer service at this location, I try to work around the hours and use this branch. Everyone is always friendly and greets patrons with a smile. I have also noticed how they establish relationships with customers and often know them by name and vice versa. I was recently provided EXCELLENT service by Tondro. In addition to being friendly, he went over and beyond to assist me, including helping me find the best value for my money. He was also proactive in assessing my needs, and made suggestions without me having to ask. It is rare to find this level of customer service anymore, so I am truly grateful!”