9AM - 4:30PM
525 Clark Ave Bldg 290, North Chicago“So I drove about two hours to go to my bank, which I had never been there before in Gurnee and I must say the experience was really different. I will give it a seven out of 10. But I do love this bank.”
8:30AM - 6PM
533 N Milwaukee Ave, Libertyville“I highly recommend signing-up for the webinars that Jan and her team present. I've attended three of them and while the information presented is great, it's the questions from the attendees and the responses from Jan and her team that really make the presentation valuable as attendees ask questions I would never think of!
I have just started my journey in the home-buying process which has caused me some sleepness nights and I've considered not moving forward in the process. However, it has been great to be able to call Jan (multiple times) and she has been wonderful in answering all of my questions.”
“Brent Kenyon has been so great to work with over the years. He has helped me with new loan origination as well as multiple refinances. Very knowledgeable and trustworthy professional that puts his clients first. I wouldn’t work with anyone else!”
“Ed is an exceptional professional. If you have any questions or concerns, Ed is quick to respond. He is on top of the entire process, and also genuinely nice to work with. We're grateful for Ed's help as we bought our dream home.”
“David and his exceptional team made my first home mortgage experience a great one. Their diligence, patience, and experience in the field took away any of the anxiety that I had of finding my first home and made the process a smooth one. It was the opposite of dealing with big banking and their shameless lack of care and effort. I highly recommend using David and his team!”
8:30AM - 8PM
1200 S Milwaukee Ave, Libertyville“Bill was great from beginning to end of my home buying process. Communication was great and answered all my questions in a timely manner. Gave helpful information consistently. Highly recommend.”
“Joe and the team are amazing. They are very professional and detailed which I greatly appreciated. I have known Joe for over 5 years now and used him and his team for my financing needs. Every experience has been exceptional. Joe always puts his best forward and is always willing to beat the competition. Let’s not forget Kayla who is always detailed and proactive to ensure the lending and underwriting process goes smoothly and there are no surprises. Thanks again Joe and team for all you do. I will always strongly recommend Joe and the Waterstone Mortgage team.”
“Stephen Hardy's impeccable level of customer service should be taught to all mortgage people. He continually went above and beyond to make this grueling process a pleasure. At the beginning of my interactions with him I was hesitant, because my mortgage was fairly complicated, and I had previously had trouble getting one. However, Stephen changed my opinion right away. He not only took my calls at night and on weekends, but he also responded quickly to me no matter what I asked...even after the mortgage was closed. He did the hard work, saving me hours of time and spoon-fed small tasks so that I never felt overwhelmed. He provided options for me, so that I was able to make clear and informed decisions. If he couldn't answer something, he would ask a superior or colleague and get back to me. I would not hesitate to recommend him to anyone seeking help in the mortgage field.”
8:30AM - 5:30PM
582 Oakwood Ave, Lake Forest“Worked with Tammy and her team. Smooth and fast process. Everyone communicated promptly, provided info as needed. As a first time home buyer, we couldn't have imagined such a smooth process. Highly recommend”
8:30AM - 6PM
339 N Milwaukee Ave, Libertyville“What can I not say about Paul Marinescu extremely professional from the very get-go always super informative with all the information needed and was on top of everything daily I highly recommend Paul and his services a group of professionals”
9:00 AM - 5:00 PM
515 E Town Line Rd, Vernon Hills“I really really like their customer service. They are very helpful, friendly and thoughtful. The manager helps me when I have a problem with my account quickly which the teller couldn't access thru. Thanks so much”
“It's the best service neighborhood bank I've been to! My bank representative, Arturo is very patient to my needs at the bank! I truly would recommend this bank to anyone who lives close by!”
“Great place..friendly staff I never have a problem here..if there's a wait is usually not long...give yourselfs self time to do the banking there's others with not a simple transaction one has to be aware of that.”
“Reviewer Josh B is correct: “There is no Navy Federal at the golf course location. Do not go here. If you have credentials to get on base go to the Navy Federal at the main gate. If not go to the Navy Federal in Gurnee. There is also a Navy Federal ATM located at the Navy exchange on Green Bay road if you do not need to go inside.” At the golf location and spoke with the manager. Need to change the status to permanent closed.”