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December 2023 by Mark Pla
No one at the counter for more than 5 mins. So I left. 11/29/23 @ 4:14.
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September 2023 by Nate Garrett
Ordering off the mobile app 30 minutes ahead of time is not enough time to have it ready when you arrive.This post is being made at 0700, which is an alleged hour after they open, yet the door is still locked, only servicing drive through orders.52 minutes after my order was placed it was received.
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September 2023 by Lela Kropp
This place has no consistency. They will either be at work after 5 a.m., when they open, or won't start your order until after 6 a.m. Today, I heard them snoring on the intercom. They basically stole my money today by not being open on time.
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August 2023 by Neftali Droz
Typically out of everything, slowest service and they go out of their way to make you use the menu kiosk instead of taking an order by standing there and pointing at it and refusing to use there words to speak. The doughnuts taste stale, sandwiches are under or over cooked.
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July 2023 by Rob Schultz
Place is a mess. The NEX doesn't care. Your best bet is to use the drive thru but it's not worth the money. Inside they now make you order only on a app or by tuch screen. I WILL NEVER USE THEM AGAIN. I would rather drive off base and go to the DD at the corner of Green Bay Rd and MLK.If it wasn't for the fact Sailor's have no way off base this place would go out of business.
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March 2023 by Nathan Fontaine
So I am giving this place a one star because literally the past two orders I have done from there have been messed up. The first I did a mobile for a coffee and a pastry and hasbrowns. I got the coffee and the hasbrowns in the drive thru, but as I went to pull off I realized they forgot the pastry. No big deal, I can go in and grab it real quick. Well I go in and the staff give me attitude like I didn't do my job right. The coffee was terrible that day as well, it was very watered down. So I sent in a feedback and the owner responded and asked if they could fix it by giving me a free drink and pastry to make up for what they messed up. Well today I was going to use that but couldn't find the email and didn't have the time to dig for it, but I decided I'd do another mobile order and get a drink and sandwich. I order on the app and pull up to the drive thru and sit there for a few moments waiting on them to say good morning, or whatever they normally do when a car pulls up, and nothing. So I say hello? No response, so I pull forwards and look inside to see if the lights are on. It looks like they are on so I go to walk inside and doors are locked. This place is terrible and for the amount of business it does, it's on the Naval base and has students running through it nonstop, so for the amount of money it generates they really should have better staff to support the amount of business it generates.
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February 2023 by Sylical Syn
Really good food, but know that if u order biscuit bite, u only get 2.
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October 2022 by JR
Horrible service, seems like they were ignoring customers.. the group in front of me said they had been waiting for over 15mins.. still no service.. trash
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June 2022 by Nicolas B.
Customer service was the worst. One of the females with piercings all on her face working today was on a power trip! I wasn't even in line and she asked me to move because I was "blocking the line" when there was no one there, so clearly she just wanted some type of control for that brief moment . Anyways dunkin please stop hiring these kids that clearly don't care and make your business look bad...they didn't wear any name tags so I couldn't tell who was who. And to that kid..don't take out ur anger out on ur customers..it's sad tbh haha
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January 2022 by rico B
Horrible service, seems like they were ignoring customers.. the group in front of me said they had been waiting for over 15mins.. still no service.. trash
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December 2021 by Valeria Portillo
Bagel with cream cheese… umm where’s the cream cheese?#justiceforcecy
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October 2021 by Veteran T.
Always nice to me. They know what I want in the morning and if I order an advance on the app it's always ready within seconds of my telling them when driving through. Always very courteous and kind at 5:30 in the morning when I wouldn't be nearly so cheerful.
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October 2021 by Tylor Thrush
The avocado toast is amazing. So good. Donuts are good. Coffee is good. Place is great.
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August 2021 by ROBERT “PVT SNOWBALL” AVILA
Excellent and friendly employees, the food looks like it does on the menu and taste delicious. You can never go wrong with Dunkin’ when you want to start off your day with coffee and a quick breakfast.
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August 2021 by M
Incorrect orders over and over again. When you ask them to correct it, they’ll burn it.
