“Saved a ton on our auto and homeowners policy by switching over to State Farm. Matt was able to make the switch very easy and accommodating. Overall very happy with my experience coming over to State Farm.”
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38 S Plum Grove Rd, Palatine“I got full coverage for my outback and saved a ton. My last insurance company (On/spot) had me waiting on the phone for over 3 hours. So I made the move to state farm answered the phone with them three rings and had me fully covered in less than an hour. Now that's customer service and I really appreciate it.”
“Amazing customer service. Patty was the best and answered all of my questions regarding my policy. She was very sweet and very knowledgeable. I will definitely be recommending to family and friends.”
“Marlene Borges was super professional, answered all my questions regarding our coverage. Feel very pleased to have her as our representative/ agent @ State Farm Insurance. I Highly recommend her. Thanks Marlene✨”
“Switched to this agent as mine was 2 hours away. Could not have been happier! Kathy was able to help get my policies squared away after quite a few years of me not looking at them.”
9AM - 5PM
331 W Northwest Hwy #101, Palatine“Melissa Victor was absolutely amazing! She made the transition from my old insurance company super easy and stress free. I am so happy that I found Melissa as my agent!”
“I'm not even an official customer of Joe's yet as he is trying to get me the best rate. He has been very transparent and helpful. This definitely makes me want to get insurance with Farmer's/Joe even more now. Definitely recommend!”
“Frank helped me find a commercial auto policy over the Thanksgiving break. He was courteous and quick, which I appreciated since I was on a little bit of a time crunch! Definitely contacting him when it comes time to renew all my other insurance policies.”
“In short, Mary Ann has been the best insurance agent we ever had. Over years, we went through different insurance companies and various agents but she by far has been our favorite. She is very knowledgeable, professional, and willing to help. Along with her staff Deici, we can always find someone to talk to every time we had questions or ran into insurance issues. Mary Ann/Deici, many thanks to make our life easier :-)”
“I recently transferred to Bill Colbert’s Agency after having a less than pleasant experience with another agency in the area. I’m very pleased with his knowledge and the attention I have been given. I’d highly recommend Bill for his pleasant and personal attention!”
“Changing over to Allstate was the best decision I have ever made. Tony Gambino has met all my needs. His immediate response to my questions and concerns goes above and beyond a 10/10. I highly recommend Allstate and Tony Gambino for all your insurance needs!!”
“State Farm isn't the cheapest insurance. But I will say this State Farm location provides GREAT service for my house and 3 cars. This time Gracie gets a nice shout out. Thank you!!!!I did have to file a claim after all these years. It went well. I hope my rates don't rise.”
“Just to say the staff so professional and polite but I have been seeing Lily for so many years and she’s so knowledgeable always answering all my questions and doubts she knows what she’s talking. Thank you Lili for all your help.”
“I would like to comment on the excellent service. Mr Hasselbring agency specifically Kayla helped me resolve my issues with the claim adjuster and meet with me and conferenced in the adjuster to give me a quick satisfactory resolution to my claim. Highly recommend them. James Panagakos”
“I highly recommend this insurance company.its service is amazing and the personnel is very attentive if you have some questions they will answer them in a pretty fast pace. All my family has their cars insured with this company. I only ask that God’s blessings continue falling in them. Thanks Jimmy Ruiz for the outstanding service provides by you and your excellent Team.”
“I have been with State Farm , since 1970s, for auto and home, and recently added Umbrella policy. Ryan has been my agent for the last 8 years, because my first agent retired, and recommended Ryan.Recently my auto policy and to some extent my Umbrella policy have gone up in premium, post Covid. I am sure most clients have experienced this.I went to see Ryan today ( April 11, 2023) , because I was a bit frustrated because my auto policy jumped $100 plus in 6 months premium. Although, I was trying to demand , a notification of some sort before premiums jumped like this , and even thought of changing my agent, even if I stayed with State Farm.I found Ryan to be professional, and listened patiently to my gripes, and explained the background of such increases. I got to know Ryan as a person through this encounter, and gladly decided to continue with his agency, and would recommend him to anybody who is looking for a down to earth family man as an agent.”
“Matt and his team were great to work with. Super responsive and patiently answering my questions while explaining their recommendations for covering my home and vehicles. Thanks for taking care of me and my family!”
“I recently switched from State Farm and was looking for another provider and Paul Dasso @ Allstate was highly recommend. I have been very pleased with the pricing as well as the ease of making payments and online access.”
“I’m very happy to have partner with SunGolde Insurance in helping my dad find an affordable insurance post retirement. This component is so important and can be complex. Megan was very resourceful, helpful, and very patient as we made our final selection. Kept us informed along the way as this process is new to us and helped save money.”
“Lou and Joel Fiorelli have been our family's State Farm agents for over 40 years. Excellent professional services have always been provided by agent and staff.”
“Our family has been customers of this agency for many years. I was impressed when they reached out to make sure our policies were up to date and happy that Shyla Jannusch gave us some advice that helped us to have the coverage we needed at a better price.”
“My recent experience with this office exceeded my expectations.Chantelle went above and beyond making sure that I had everything I needed and in a timely matter. I felt very comfortable in choosing this agency to take care of all my auto insurance needs.Definitely 5 stars for customer service!!”
“Everyone is so helpful! They make every interaction a pleasant experience. They are honest and keep the customer's best interest as top priority. It is really refreshing! Thanks Phil Horn & the team at State Farm for your excellent customer service over the years! It is so appreciated.”
“I can't say how happy I am with Jessica and Janet. They are amazing!! Always there to help and very good at taking time to explain things and turnaround time on requests are so fast. I feel they have always been there when I needed them. it's hard these days to find good customer service but I found it here.As for pricing on things - I'm not as happy - it keeps going up more and more each year. as does everything.”