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“Susan was exceptionally welcoming and was great at walking me through refinancing my car loan. She was patient, kind, she gave great advice for future purchases and she was very friendly. She did not make me feel like I was asking any “stupid questions”. I look forward to working with her in the future.”
7AM - 7PM
218 W Main St, Dundee
Banks
“Pamela Miehle walked me through the entire process, constantly staying in touch with updates and guidance. I was ignorant of how much was involved in this process but with such great support and reassurance everything came together perfectly and painlessly because of all of the people involved.Thank you so very much.”
“What attracted me to this bank was the friendly staff. While some of my favorites may have changed over the years, one constant is that the staff remains very knowledgeable and pleasant. Presently, my new favorite is Cheryl Miller at the HE Community Bank on Palatine Rd. Great job Cheryl!”
“Cheryl Miller at the bank is top notch to work with. She is a great listener, offers top notch service and has a very pleasant demeanor. I highly recommend working with her at this bank!”
“My Grandma Immel needed me to deposit some cash and so I did her a favor and walked there. Staff were nice enough to give me a receipt and deposit her cash into her account, even though I wasn't the account owner.”
“Carl Oguamanam is great to work with! He has a highly professional team and closing loans together is a breeze! I look forward to many more opportunities to work together. Thanks, Carl!”
“Lilya was a huge help and very knowledgeable in the banking products offered by selfreliance. She knows what she is doing, she is passionate about it, and pays attention to the details.I love coming to this branch because I am always treated well, always greeted warmly and always helped by friendly people.I highly recommend this branch, and think it's the best out of all branch.”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
“The customer service rep I spoke with was friendly, patient, helpful and thorough. He also gave me additional info that I had forgotten to request. All customer service should be like this. I would definitely recommend First American in Buffalo grove to friends and family.”
“Looking for the best FOREX & STOCK Account Manager? Then I've brought you to all good news that Sherry Sherry is the Best FOREX, STOCK, BINARY OPTION & IQ OPTION online Trader, who can turn $500 into $6,500 in just 4days.... Ever since she started trading for me, I have never had any reason to regret my knowing her... contact her now”
“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”
“I went to the Rolling Meadows Branch, looking for help to transfer money from my Share Credit Union account to a local bank. The branch manager, Iwona, helped me. She educated me on steps to take and gave a recommendation. The situation was resolved. All went well. I enjoyed spending time with Iwona. Super personality, caring, knowledgeable! Thank you, Mary Meyerhof”
“Adam at the Lake Zurich IL Schwab office is very nice. He answered my questions. We discussed things Schwab offers. I am very satisfied with this office. Thank you, Adam.”
“My Debit Card had been hacked by a very bad person (vbp) and the SBOTL Fraud Security Group put a Hold on my account. So I stopped by the Center Street Office on my way to the Vet with my Puppy, and Allison, one of the Many Wonderful Women who works there, took care of Everything, and on the way back from the Vet, I picked up my new Card and EVERYTHING on my Account was Safe, Secure and, as Usual with SBOTL, taken care of Extremely Professionally!”
“I've been a First American customer since 1988. For the past few years, I have worked with the fine people at the Lake Zurich branch. They are wonderful, customer-oriented employees that go above and beyond to meet all of your banking needs. I would definitely recommend this branch for all your banking needs.”
“Melissa Gomez was very helpful with issues I had with my account She seemed to know what to do without flinching. She is one of the reasons I enjoy banking at Wintrust”
“I have worked with Brian Klingenberg for my marketing business as well as personally. He is great to work with, quick to respond and very knowledgeable. I was able to make hard business decisions with his guidance and will refer anyone to him in the future.”
“I've been a First American customer for over 30 years, and I continue to be amazed by their excellent customer service. I need to give a special shout out to Kathy Murray who works at the Round Lake Beach branch. She went above and beyond to help me right before the 4th of July holiday. Her efforts for me were a fine example of what customer service is all about.Thanks again, Kathy.”
“This group of people are amazing! Fun and Real as it gets! They are always more than their job title! I love seeing their faces and will only go to this affiliate !”
“Diane & Chance are professionals
They took time today and helped customers especially my wife and I
Thief’s hacked into our acct and took $$$$
Diane helped get things straightened out well
She’s terrific
Chance explains things clearly - confidently and honestly
Class act all the way
These are great examples of how good employees treat customers”
“The staff at Palatine Bank & Trust are outstanding and caring individuals. Helpful beyond words . A true community bank. Chris T helped us flawlessly . We appreciate the attention to detail.”
“Tom Plonowski and the entire staff at the Wauconda, il branch did an outstanding job, they were efficient, well trained and actually answer phones LIVE everytime with care and follow up. In addition they by far had the best savings rates, highly recommend as true customer service is so hard to find, but so appreciated! Thanks again, Mike from ING is good apparel.”
“I visit numerous US Bank branches and this one is the best. The tellers greet you and are always willing to help. I particularly enjoy working with Ian. He provides fast friendly service with a smile. Ian also recommend services I had not considered like a CD and a new credit card. Much appreciated, thank you Ian!”
“BMO as a bank is middle of the road as far as options and services offered. However, the Cary IL branch (on W Main St) was fantastic to deal with; knowledgeable, patient, upfront and very personable people. I want to single out Joanna W and especially branch manager Lori R for their excellent service, follow-through, and attention to detail. Thank You, ladies, for all your help.”
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“I refinanced 2 houses this year through Robert Jones and had an excellent experience. Communication was great and completely transparent. Rob is a creative loan officer that offered me several options until we found one that met my needs for the properties. The first place I would go if I need to finance a loan again.”