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“Yooooo!!! This is as good as it gets.
I had an appointment for tire installation at another place (that's another review entirely... pun intended) set for 9:00am on Saturday morning. I got an email Friday night "be sure you're on time for your appointment tomorrow" blah blah blah. Yeah ok. I woke up Saturday morning to an email from that place telling me they'd cancelled my appointment and offered no alternatives. Who does that?
ANYWAY... I don't drive much, I work at home so I'm home most of the time, and my wife has her car as well, so usually being down one car isn't a problem, but a day like today, when both of us need to be places, this raises an issue. I certainly hadn't planned on picking up that screw and getting a flat and needing a new tire this week, but hey! Things happen. I thought I had this set away until this morning.
So here I am, it's 7:00am and I'm in my kitchen having coffee and needing a new tire and installation... I took to Google.
This Firestone was not only local (less than 10 minutes from my house), but they're OPEN at 7:00am. I call in, I explain what's up, and how I'm kinda in a bind and the guy on the phone with me is like "yeah man, we got you... come on down" He told me 8:30am. Cool, I can rock that.
I leave my house at 8:15 (punctual is my middle name), get there, go in. I talk to the service mgr. who shows me the two tire options, I pick one and give him my keys. Shortly after, they'd gotten my car into the bay and were getting on it.
A little while later, dude comes back "hey, you're all set." What?? man, that was fast!!! I pay and I go back home. I was back home at 9:18am. An hour and three minutes on next to zero notice, and my car is back to 100% operational capacity, now THAT'S amazing service.
I pull into the driveway at home, and I was going to secure the spare under the surface in the trunk before parking it in the garage, and I see the tech did that too!! Dude... that isn't much, that's a small gesture, but man, I appreciate that.
Today was my first time transacting business with this location, though I've lived here in North Aurora for eight years now, and I've driven past this place literally hundreds of times, and I gotta say, I'm impressed. Thank you for the professionalism, the service and getting the job done in a very timely manner.
When I need tires from now on, I know where I'll be going.”
“Had to rush to Atlanta to see my ailing father. I needed an oil change and a once over to make sure the car was good for the trip. Ryan got me in right away and it was done by noon. Ryan is definitely the kind of manager you want to deal with. I highly recommend this place.”
7:30AM - 5:30PM
120 Roosevelt Rd, West Chicago
Tire Dealers
“Been using Krage for years as my primary stop for servicing and maintaining my cars. They are very efficient, professional and reasonably priced for all services and also for tires.
They are also very personable and make you feel welcome.”
7:30AM - 5:30PM
1580 W Ogden Ave, Naperville
Tire Dealers
“While traveling from West Palm Beach FL to Naperville IL in my 34’ Tiffin Motorhome I called Cassidy Tire in Naperville to see uf they could handle a large vehicle for a brake check and possible brake job. Austin was very helpful on the phone and assured me that the company could handle the large vehicle with service and parts if needed. He told me to speak with Eddie when I came in for my appointment. Eddie Villalobos is the store manager and he greeted me with a warm welcome and was confident that he could help me. He runs a great, well disciplined, knowledgeable and courteous staff and they inspected my vehicle right after one other tire change ahead of me. They measured my pads and rotated my front tires at my request. After all safety checks including tire wear and air pressures, I was on my way. The pads were well within limits. I would highly recommend Eddie and his team for your tire and brake needs. I will recommend the shop to all my friends in Naperville and elsewhere.”
7:30AM - 5:30PM
20 N 17th St, St. Charles
Tire Dealers
“I’m a newcomer from Issaquah WA (the location of Costco corporate offices) to this area.
Fox River Tire & Auto, endorsed by Costco, is a rare find. Their response and expertise is gratifying.”
“We come here consistently for tire issues and always have a great experience. Easy in and out, great and efficient service. One of my tires had a screw, they had me back on the road in 15 mins. Coffee is good too!”
“I recently had my car serviced at Mike More Miles, and their service was exceptional. When I called about a malfunctioning A/C blower, they quickly scheduled an appointment for the same day. They promptly diagnosed and fixed the issue, and I had my car back by the end of the day. The pricing was very reasonable. The staff is professional, knowledgeable, and, as many have noted, Noah was especially kind. I highly recommend this auto shop—definitely a place you can trust! 10/10.”
7:30AM - 5:30PM
1900 Lincoln Hwy, St. Charles
Tire Dealers
“I brought my son’s car in after taking it elsewhere to get tires (that company directed me to Suburban) due to an issue that was found during the alignment process. The service at Suburban Tire was wonderful. They got us in right away and everyone was professional, kind and caring. They went above and beyond to take care of the problem and make sure the car was taken care of properly, including catching and repairing a mistake that was made when we took it to the dealership to get the brakes and rotors done a few months ago. I sure wish we had known about Suburban Tire then. We will definitely be bringing our vehicles here in the future should we need service.”
“Jon Billmeyer and Cress Creek Automotive have been servicing our cars for 3 decades now. Jon and his team are always fair, honest, reasonable and competent. So nice to have a one stop auto repair shop for all our needs.”
“I’m not being paid by DT&S, nor am I related to them. Simply stated, they did great work for a reasonable price, quickly, with great customer service on an unusual car which others had refused to work on (so they know what they are doing). I don’t EVER do reviews, but I am happy to do one for them. Great service, great price, great customer service.”
7:30AM - 5:30PM
3412 Orchard Rd, Oswego
Tire Dealers
“Good business. Owner and team is great. They are reasonable and good customer service which unfortunately have become hard to find since covid lbs... They go over and beyond. Appreciate this business alot.”
“These guys are Awesome!! I wouldn’t take my vehicles anywhere else!! Fast, friendly, and professional service!! If you give this shop your business you will not be disappointed!!”
“Don's Auto Ade is our go to place for all our needs to complete our work. Dependable, knowledgeable, and accurate work is what we receive from all the guys at Don's. Personally we also depend on them for our vehicles and our family vehicles too. Great place to work with.”
“It was my the greatest auto repairing experience for my Acura repairing in Farnsworth Auto. The manager, Chris has the most customer service skills and showed how he care his customer like me. During my 2 days dropped my car in his auto shop, he picked and dropped my car twice from my home because I need my car to take my 4 years old daughter from school everyday at 3:00 PM. The repairing job he has done is excellent with reasonable price, and I highly recommend this auto shop to everyone who would like to experience their services. Again, thanks Chris for everything you have done for me!”
7:30AM - 5:30PM
2114 W Galena Blvd, Aurora
Tire Dealers
“First time using this shop yesterday. My alternator died in the morning, got it towed to the shop just before noon. Diagnosed by 2:30, repairs done and ready for pickup by 5. I was amazed and greatful. Price was very reasonable and the staff was friendly. This is my new spot for maintenance.”
“Nothing but the best service as usual! We were having trouble with the power steering and Andrew and Ron were honest and they told us we had to replace the power steering pump and all. Very well done!! Wouldn't have trusted anyone else to do this job!!”
“Best Shop in the area. Literally wouldn’t go anywhere else if I were you. Ask for Julio, he is a straight shooter and is honest. He won’t quote you high and make you negotiate down $500 like some of the other shops I’ve been to.”
“Brett D. The manager is awesome and was extremely professional. They really have the best tires at the best price in town. Thank you for the Veteran discount! My car needed an alignment in addition to the new tires and it was very reasonably priced. My car feels brand new! I will be back for another set of Starfire tires for my truck.”
“These guys are legit. They are honest, friendly mechanics (which hard to find these days). I took in my recently purchased truck to have them look over it and they did a fantastic job with great communication.”
“These guys have been taking care of my cars for a number of years now. Always helpful. Matt and other front desk guys are friendly and courteous. They can usually give me a ride to my workplace and back so I don't have to hang around. Or provide a "loaner". And they try to help me keep costs down for things like the new tires I bought last fall. Allen is a superb auto tech and is very thorough and meticulous. Will be bringing my yellow "Bumblebee" to them in the future.”
8AM - 6PM
1980 McKee St, Batavia
Tire Dealers
“Great experience all the way around! Mike's expertise and recommendations were much appreciated. George giving me a lift in his own car was above and beyond. Thank you!”
“I found this place during the 4th of July and the tire shop by my house was closed.
When I arrived I was greeted within a minute.
The shop was able to plug the hole I had on my tire.
Service was great, super friendly staff and quick as well.
It was $10 to repair. This is a lot cheaper than all other shops I have previously visited.”
8AM - 6PM
1937 US-30, Montgomery
Tire Dealers
“Excellent service! Highly recommend. Brett was so kind, helpful , knowledgeable and explained things very clearly. The waiting area is outstanding.. very clean, modern and comfortable.Top-notch place!”
“The best and only care care shop that I would recommend for everyone! Marcus has always been there for all my auto needs. He is honest and fair and has provided a lot of comprehensive services for my German vehicles. Recently, I had an issue out of town and the local shop could not determine the problem. So I transported my car 150miles to Sterling for the proper diagnosis and repair. No distance is to be too far for a honest dependable service. Thanks.”
“Guy at the front desk was very respectful and knew what he was talking about. Kept a smile on his face and kept me updated on what was happening. All around good service today. They were done fast and efficiently. And gave me a free inspection. Which was well appreciated. Thank you for your service I will be using you guys again in the future.”
“I recently visited this auto shop to address a check engine light issue and get all four of my tires aligned. I couldn’t be happier with the experience! The staff was knowledgeable and efficient, diagnosing and fixing the problem quicker than I anticipated. Not only is my car running smoothly now, but the tire alignment has made a noticeable difference in the driving experience. I highly recommend their services for anyone needing professional and reliable auto care. Truly satisfied!”
“Great service! I went to get my tires changed, they showed me the best options of new and used! Once I chose the tires they got straight to work and finish all 4 tires in less than an hour. They are all great and respectful people as well. I would 100% recommend for any tire or have a question to stop by!”
“Carlos and Eddie are great to do business with.They have saved my skin many times. They get the job done quickly and for a great price.My go to place for tires !!!”
“Andrew took care of my 100k maintenance. Dude knows his stuff and kept me in the loop on any issues that popped up. I’m used to working on my own vehicle, but I don’t have the facilities to do so after transferring from Norfolk Naval Base. Andrew definitely made the experience less painful.”
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“I had an amazing experience thanks to Elizabeth she set my recall appointment. Elizabeth was the one to reach out to me and offered different ways to make it the most convenient for me. Drop off and pick up was easy. Will be coming back again!”