Auto Repair in North Aurora, IL

“Great service at Gerald Nissan. Salesman Adam Krupa was extremely helpful and friendly throughout the whole process. Huge thanks to him. ⭐️⭐️⭐️⭐️⭐️”

“I took my 2024 Kia Telluride to Gerald’s for routine maintenance and to take care of some service items. Richard and Rich took great care of me. I worked with their mechanic Rob to isolate a problem and he was able to identify and fix the problem right away. Overall, I would rate their customer service as exceptional. I’ll be using them for all my service needs.”

“Brian Schwarz and Kaine Garcia are fantastic to work with! We usually order several new work trucks every year and they are always extremely responsive and provide us updates throughout the entire process. Both always go the extra mile to assure our needs are met!!”

“On a recent trip from NiagaraFalls Canada my truck broke down and was barely drivable. I managed to pull off the highway in North Aurora and after some friendly advice and parking my truck at the local police station, I had Red' garage get my vehicle. They were more than just good in fact they exemplified what great service should be. They diagnosed the problem kept me informed every day on their progress and two days later I had my truck back and running. I have no hesitation on recommending them if you need to a vehicle fixed. Just wish they would consider relocating in Canada. Great job guys many thanks.,”

“This is a place with honest people, if ever there was one. If you're afraid somebody will scam you, come to this place. They're upfront with you from start to end. And they are very fair with their pricing. Their work is very professional. There's not a bad thing I can say about this place!”

“The service was fast even when they get unexpected customers that stop in for a check engine light (me). They were very helpful and set me up with a rental car until the work could be completed later in the week. I will continue to get my car serviced here.”

“I have personally never used this business, although it would appear from their reviews and constantly full parking lot that they do good work and get plenty of business. I am writing this review simply because I enjoy their advertising and the creative slogans that they put on the billboard outside of their shop. I find it amusing and comical. Keep it up!”

“Bought my 2024 Ram 2500 from riverfront this past weekend had a great experience and an amazing salesman Miles that assisted me and answered all my questions. Thank you!!!! I will definitely be back for my next truck!!!!”

“I want to commend this great company for a job well done and specifically the dispatcher Carmen. Ms. Carmen is always helpful and courteous whenever I call about questions for my dad's rides. She is kind and patient with us. Without this company, my dad would not be able to get to his appointments safely and On time.”

“By far the most pleasant auto purchase I have ever experienced! I don’t have a single critique. Awesome customer service and our salesperson, Pete Mendoza, was fantastic. I highly recommend Gerald Hyundai!”

“Yooooo!!! This is as good as it gets.

I had an appointment for tire installation at another place (that's another review entirely... pun intended) set for 9:00am on Saturday morning. I got an email Friday night "be sure you're on time for your appointment tomorrow" blah blah blah. Yeah ok. I woke up Saturday morning to an email from that place telling me they'd cancelled my appointment and offered no alternatives. Who does that?

ANYWAY... I don't drive much, I work at home so I'm home most of the time, and my wife has her car as well, so usually being down one car isn't a problem, but a day like today, when both of us need to be places, this raises an issue. I certainly hadn't planned on picking up that screw and getting a flat and needing a new tire this week, but hey! Things happen. I thought I had this set away until this morning.

So here I am, it's 7:00am and I'm in my kitchen having coffee and needing a new tire and installation... I took to Google.

This Firestone was not only local (less than 10 minutes from my house), but they're OPEN at 7:00am. I call in, I explain what's up, and how I'm kinda in a bind and the guy on the phone with me is like "yeah man, we got you... come on down" He told me 8:30am. Cool, I can rock that.

I leave my house at 8:15 (punctual is my middle name), get there, go in. I talk to the service mgr. who shows me the two tire options, I pick one and give him my keys. Shortly after, they'd gotten my car into the bay and were getting on it.

A little while later, dude comes back "hey, you're all set." What?? man, that was fast!!! I pay and I go back home. I was back home at 9:18am. An hour and three minutes on next to zero notice, and my car is back to 100% operational capacity, now THAT'S amazing service.

I pull into the driveway at home, and I was going to secure the spare under the surface in the trunk before parking it in the garage, and I see the tech did that too!! Dude... that isn't much, that's a small gesture, but man, I appreciate that.

Today was my first time transacting business with this location, though I've lived here in North Aurora for eight years now, and I've driven past this place literally hundreds of times, and I gotta say, I'm impressed. Thank you for the professionalism, the service and getting the job done in a very timely manner.

When I need tires from now on, I know where I'll be going.”