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August 2024 by Lebron James
The lady working at 530 on on Sunday was rude she didn't wanna help asked the guy there he started helping us. Seems like she was having a bad day
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July 2024 by Iwona Wolski
Jennifer was really great and I had a lovely experience with her.
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June 2024 by Lisa
I had a great experience with sales representative Naima and Carmelo. they are friendly and professional thank you!!!
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June 2024 by Shannon H.
We're worrying about making my ring smaller to customize it which I wasn't expecting from Zales
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June 2024 by Jonathan Alicea
Great experience all and all! We were helped by Jennifer and she made the entire process so smooth and enjoyable!
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June 2024 by David Arroyo
Great experience....Jennifer was amazing and very helpful.
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June 2024 by Agustin Galvez
Jennifer was very nice, helpful and informative. Thank you.
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May 2024 by Vanessa Rodriguez
Jen was amazing!
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May 2024 by Karolina Zak
Great experience shopping for an engagement ring with Erika! She made it easy and stress free. Walked out with a beautiful ring and beautiful matching wedding band! She was awesome!
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May 2024 by Christine Handy
Jennifer the manager is the best very professional a wonderful sales lady and I highly recommend her to everyone
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April 2024 by Jackson Reviews and moments
It’s ok
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March 2024 by Keya President
Thank you to Jennifer for assisting in our adjustments today!
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February 2024 by Generic Username
I bought a ring a few months ago and a month in one of the diamonds popped out. I was pretty upset. I took the ring to get in fixed. They call me back saying it will cost over 200 to fix. I was really upset at this. These rings are supposed to “last forever” and I did not think it was right of them to try and make me pay that when obviously the ring was defected in some way. I get a call from Richard about fixing my ring-he was rude on the phone. I honestly will never use zales again. My fiancé bought my ring from Kay and it’s been holding up for the past 3 years. No issues. I hate zales and think the quality is trash. Also the customer service was terrible. The people that work in the store were kind and helpful. Not Richard. He was rude.
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February 2024 by Orville Kline
Jennifer was very helpful!
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February 2024 by Elio Vivacqua
Naima was very respectful and professional I will high reccomend