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“The lady at the front desk is really nice and helpful she helped me and give me information I need and she is making sure that I understand everything and she even making sure I put my receipt in the safe place and take a picture of my receipt with phone in case I lost it love her service thank u .By the way I don’t post reviews Except if I get treated really good.”
“This place is a real gem with a lots of unique items. Jim is absolutely professional, knowledgeable and honest person. I received the top highest price. Awesome day, happy day! Highly recommend it !”
“I just went here for the first time ever, just because of the reviews.They are not exaggerating when they say Tony is amazing.It is true, Mr Reyes is one of a kind - the best kind.I am grateful to have met him before he retires.Take care Tony - you are an angel.Sincerely.”
“First time at this post office today and what a wonderful experience with teller named Coralynn. She had a name tag plainly displayed whereas the rude and stupid teller and supervisor at Arlington Heights post office did not. Coralynn provided pleasing, informed, and helpful service!”
“I love going to this post office. It's very convenient to my home and the man that is usually there when I go is very friendly, helpful and appears to enjoy his job. He always suggest ways to ship for less and always has a smile on his face. I asked about holiday stamps and he went out of his way to find some for me. Overall, a very pleasant experience every time I go to drop a package or letter to be mailed.”
“The staff at this location are super efficient and friendly even during rush/busy hours. There is a self service box if you don’t want to wait in line (there usually is one when I have gone), but I have been happy even the times I’ve had to wait in line to speak to someone. The employees are incredibly patient even though the customers here are often not.”
“Again, professional clerks,I must to drive from post office on Ashland/Milwaukee to send parcel to my Family,I was kick in my....by clerk today,two hours agow.Thank you,Fiver Grove!”
“By far the best post office I've been to, staff is always in a great mood, very welcoming and trying hard to get everyone in and out as fast as they can. They have all made my experiences great for months now!”
“One of the staff stayed out during the start of her lunch break to help me cancel a package I had dropped in the drop box earlier that day. She had no obligation to help me but chose to anyways, incredibly incredibly nice and made my day.”
“This is truly the USPS I’ve ever been to. I had trouble getting my fingerprints but both ladies there had so much patience with me and really tried everything what they can do to help me out for literally an hour and a half. And I eventually was able to get record from FBI within the day, thanks to the two best employees in this location. I can’t say enough how thankful I am for their persistence and service-mindedness. Thank you so much again!! You guys are the best!!”
“I have bern living in Bellwood for 20years. I feel that the regular postal employees do an excellent job. They are friendly and know the neighborhood customers by face. Yes, there have been an occasional mishaps, but we are all human. I appreciate the job they do.”
“I had to send a package to another state early in the morning, before work. Luckily this location opens at 7:30am. Everyone was nice and helpful. The whole process was quick and efficient. Thank You.”
“Naomi in this office helped me out with a change of address issue after Wilmette basically told me to get lost. She went the extra mile. Representing the best the US postal service has to offer. Rock on USPS Kenilworth! Naomi is the best!”
“I have to say every time Monique has been at the counter, service has been greater than I’ve experienced in the past. I was there again today and she deserves to be recognized. As a customer service leader for over 25 years, she is someone who has the qualities I would want on my team!”
“By far, this is the most helpful, friendly, and well organized post office I have ever lived near. They routinely go out of their way to help you mail a package (even when you don't have the right tape or box), choose the correct shipping class and even will run out to the truck to retrieve your mother in law's Easter package because Yours Truly forgot to put her room # on the address. It is a jewel of a post office and I hope it stays open for a long long time.”
“There is a new young woman working at this location who is absolutely a pleasure to deal with. Also this location during the weekday is almost always not busy, no waiting. I think it will get busier though as people realize there are new personnel working here.”
“Well today I came in to obtain a passport.The young gentleman took care of me in a quick and swift manner.Totally great I did not make an appointment because my work schedule is crazy he got it done for me and I appreciate the effort. THANK YOU!!!”
“I used the Northlake post office for passport servicesWe were able to get an appt but failed to bring a picture that would work They helped on the spot and told us go back to Walgreens and get a refund ! I didn't think they would but Walgreens did!Great advice! Passport application was reviewed and the postal employee was very professional Many experiences at this location have always been pleasant and efficient We were in and out in no time.Clean post office very organized PLUS they sell greeting cards”
“Thank you all for your services, in this heat. I appreciate your professionalism and respect. My mail person who delivers on Mayfield makes sure mail is delivered on time and he is very respectful. I’m highly grateful!”
“The Clerk there was very nice and efficient this was my first time walking inside. The gentleman that was in line before me seemingly had a lot of the same questions the clerk was patient at least I thought she was patient and very attentive to his questions . I just needed a stamped envelope nonetheless This location gets a five-star customer service rating .”
“The clerk Mardina Harris is very professional and efficient. She does a very good job of assisting the customers with their transactions and quickly gets lines down. I appreciate her service.”
8:30AM - 2:30PM
333 Busse Hwy, Park Ridge
Post Offices
“I choose to go out of my way (specifically, out of the town I live in) to visit this post office with my mailing business. The gal behind the counter is always friendly, helpful, and efficient. She never gets flustered or upset if there's a line of customers waiting, she treats you kindly and I appreciate that!”
“This post office is my favorite. I actually drive from Oak Park to go to this one. It's small, but they have a parking lot and you're in and out pretty quickly. No complaints at all.”
“Everyone is always very friendly at this location. Always willing to help people, only downside is not enough employees, however the two employees at the counter work very fast and keep the line moving.”
“I didn’t know they stopped processing passport applications after 3:30pm. I arrived at 3:58pm and was told they stopped already. I stayed calm and asked politely if it was still possible to process my application anyways after explaining how dire my situation was and the young woman decided to process my application because she was still at her desk (a little sassy but, I was late after all)She then explained in detail how the process works and told me exactly how I’d receive all my documents in a professional and helpful manner. She was happy to repeat any part I didn’t understand as the process is quite odd as you send over your original birth certificate along with a check and leave with nothing after doing so which is a little unnerving.Alas, this all occurred on 9/27/23. It is now 10/30/23 and I just received my passport! (I paid extra to expedite my application)Thank you to that young woman for putting in the extra effort for me. It was seriously appreciated.”
“I recently sent a package to a customer in Chicago. The package was mis-sent and ended up at the Norwood Park Post Office. I called the post office and spoke to E.J. He was very courteous and professional. He took down the tracking number and informed he would look for it, while I’m still waiting on the phone (I’m calling from San Diego). After a brief period of being on hold. He told me, he had the package in his hands!! E.J. informed me, this would be sent on its way. My customer received the package ? shortly thereafter after. Thank you E.J.? Outstanding job!!! Go ? Bears!”
“This is my favorite post office, Tiffany & David are the best & have gone over & beyond since I began mailing my packages from here in 2020. I sell & ship rare plants & they've always gotten to their destination when I mail from this post office. I've had issues at other locations but this one has consistently followed through & been super nice. I'll always come here & am grateful for them!”
“I forgot to ask her name , we had an appointment today at 4pm for the first time passport for my baby and hubby and the lady that took care of us was such an angel and sweet , she took they’re passport pictures and had so much patience, we where so pleased and enjoyed our time there , thank you to her for being so nice and attentive to us ?”
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“The employees were helpful although probably short-staffed since I had to wait a while and ring the bell a few times to get someone to come to the counter. They explained that Hold Mail requests work much better if you go into the office and fill out a physical form than if you submit it online. With that method, you'll probably have a better time picking up the mail early if you want it.”