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December 2023 by Misty Fujinaga
What A Outstanding Flower Shop!! I LOVE The WISHPEARL necklace and bracelets!!! I want Them All!!!
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December 2023 by christine anderson
Order flowers for funeral 3 days before service, told them the hours of service. They didn’t show up with the flowers when I called they stated that they were running late would be there in 5 minutes and they would take the delivery charge off. They showed up 1 hour later in the middle of the service and left it with the office, very poor business practice and customer service , so customers please beware if you use them that this may happen to you
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December 2023 by Eliza Osmani
Flower arrangement was lovely, unfortunately the customer service experience received was not. I phoned in to place the order over the phone to confirm they would in fact have all the flowers pictured in the photo and ask some sizing questions as far as the florals and chocolate box I wished to order. The woman who was helping me made me feel as though I was an inconvenience as she stated multiple times she had other callers on hold and was very busy.Fast forward the day of the delivery I phoned to confirm the flowers in the arrangement since she said she wouldn’t know if they had all of them that far in advance….. She then again told me she couldn’t answer my question because the flowers were in the cooler and she had 2 other customers on hold and really had to “get the ball rolling” I felt this was very disrespectful as I too was a paying customer. I never once said that I couldn’t hold. If she was that busy she could have placed me on hold as well and got back to me after assisting others.With that being said, I will not be a returning customer.
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September 2023 by Laura C.
We had a last-minute need for 3 dozen roses for a funeral and were thankfully accommodated by Flower Fantasy. The roses were so beautiful and fresh. The few extras we took home are still beautiful nearly a week later.
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September 2023 by Michigan RoadRunner
3 stars because I left clear and simple instructions for delivery and they were not taken into consideration even with the fact that the order was placed 2 days before. Also, not much of a communication.
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August 2023 by Kaitlin Geschke
My husband and I have used Flower Fantasy in the past and have never been disappointed. I had an idea in my head what kind of floral arrangement I wanted at my grandfathers wake and Joanne executed it perfectly! All the guest kept talking about how beautiful the arrangement was. We have always dealt with Joanne and she truly is awesome at what she does!
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August 2023 by Cassius Wright
I have only amazing things to say about Flower Fantasy- I called with a last-minute, time sensitive order and they came through with gusto! It was an important order marking a milestone so I called again later in the day to ensure delivery, and they couldn't have been nicer about it. Special thanks to Steve, who not only double checked the order, but also called me back to assure me he personally delivered them. He even went so far as to ask me if I needed anything taken off the price, which I absolutely did not! In a world of AI chat clients and quiet quitting, be like Steve: Enthusiastically helpful and kind, while going above and beyond.I owe you a beer good sir!
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August 2023 by Maria Mariani
Great job always, flowers are beautiful and fresh. Awesome customer service. Reasonable prices.
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July 2023 by Tabitha Erazo
Joanne did an amazing job on our wedding flowers! From boutonnières to bouquets to reception & ceremony decor, she flawlessly executed exactly what we wanted. We couldn't be more happy & thankful!
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May 2023 by jesus delacruz
Joanne did a great job with the flowers for my father’s funeral, everything came out so beautiful. We are happy with the service the provided.
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May 2023 by Sergio De La Cruz
Joanne and her team made beautiful flower arrangements for my fathers funeral. I highly recommend the rose rosary.
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April 2023 by Mattea H.
Joanne did all the flower arrangements for our charity event luncheon, for Hunger Resource Network. She did 22 center pieces, bouquet for the speaker, and flowers/plants at the podium...everything was absolutely stunning at top quality!!! Our guests were blown away, as were all the committee members. Thank you Joanne!
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April 2023 by Mechknight5656 (Alex Hoppe)
Great prices
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March 2023 by Total Life Chiropractic Dr. Frank Martusciello
NEVER disappointing!Great service, great people and a great product.Flowers always last a long time and are arranged beautifully.!!
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February 2023 by Olga Z.
I walked in on a cold snowy day on the way to my moms birthday party, and looked for either a ready made bouquet or floral arrangement for her to have. They had a few arrangements in their cold case, and they were all beautiful! I chose a nice floral arrangement and it was $25 cheaper than I was expecting or what I had seen in local florist shops near me. The quality was great, as was the staff, who also offered to make a bouquet or arrangement on the fly for me. It's great to know they're on the way to moms house so I can stop in as needed to treat Mom with something nice whenever I need!
