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June 2024 by wesam jaber
The best place to shop cause the workers r so friendly and helpful
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March 2024 by Redon Alickolli
Terrible service. Slow turnaround. High prices. Different policies depending on which employee you speak with. Go anywhere else.
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March 2024 by Redon PG
Terrible service. Slow turnaround. High prices. Different policies depending on which employee you speak with. Go anywhere else.
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April 2023 by ali mansour
Great service good peopleMe and my wife buy same jewelry from them very good jewelry very good quality we love itThank you creative jewelers
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March 2022 by Dion Fonseca
I like the ma and pa shop.
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March 2022 by Brad S
Horrible. Cheaply made generic merchandise that is overpriced. Deceptive practices that take advantage of the elderly. They would not even respond to the BBB. Spend your money.
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March 2022 by Katie Plum
Terrible service. Slow turnaround. High prices. Different policies depending on which employee you speak with. Go anywhere else.
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July 2021 by Marie P.
Terrible service. Slow turnaround. High prices. Different policies depending on which employee you speak with. Go anywhere else.
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March 2021 by Luki Gadzior
I bought an engagement ring for couple of thousands.... I came back to him after 2 weeks because the ring was little to big so I needed to resize it. I went to his place and he wasn’t there but there was another lady working there I asked her about resizing and she told me it’s $50 I was like what? No way so I came next day hoping I will see the guy that sold me the ring. Next day I went there he was there and He told me it’s gonna costs me $60 to resize the ring... well I went to different jewelry places and they told me that’s it’s free to resize a ring when you buy a engagement ring... this guy is such a joke I will never buy anything at his place anymore!!!
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March 2020 by Aleksandra Radovanovic
Ok, don’t go there don’t buy there. Horrible experience.
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March 2018 by Ivonne R
I've had such a horrible experience with this vendor. My husband and I recently purchased a ring that was over $1500. Now my first mistake was coming to this place. When I first got the ring the very next day a diamond had already fallen off. I called right away and they said to bring it in and they will fix it no charge. Now maybe 2 weeks later i put my ring on in the morning and notice another diamond missing. I was very upset at this point i called and they told me to bring it in again. The man who was looking at the ring claimed that "i was washing dishes and i hit the side of it and that's what made it fall out". How did he come up with that theory i don't know. He ended up fixing it and for my troubles banding the two rings together. I was very annoyed still because we spent a lot of money on these rings and this shouldn't be happening at all. He also said that the next time this would happen i would have to pay for the repairs, and that they recommend me getting insurance on it. I didn't get the insurance because i trusted in his word about the ring being in excellent condition. I ended up getting the ring back about 2 weeks later and he said that the ring was perfect and nothing should happen again. NOW! Just this past weekend I got off work and as putting my seat belt on. I have the tendency of always checking my ring because of the past few incidents, and when i looked down what do i see? Another missing diamond! I was very very upset at this point. I had my husband call and the same man told him to bring it in again. When we did he looked at the ring and claimed that I hit a hard surface and that's what caused the bonding to break and the diamond to fall off. I explained to him that i did not hit anything that i was simply putting on my seat belt and it had fallen off. I know it happened in my car because i found the diamond on my car seat. At that point he didn't want to help me at all. All i wanted was my money back or an exchange. He didn't want to do either and he said i would have to pay to get it fixed. When i asked to speak to the owner he said that the owner lived over seas and the only way they communicate is via phone. He also didn't even want to give me the number to the manufacture of the ring. I WOULD STAY AWAY FROM THIS PLACE!. They say you get what you pay for, but honestly 1500 is a lot of money and this ring is not worth it at all. Do not waste your money on here you'll regret it!
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March 2017 by Dahlia Z.
Great customer service and beautiful rings! These people are so nice !
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March 2016 by suzi medina
My experience with creative jewelers was terrible. I wanted to have my medical charm on a thicker ring which they told me in the beginning that it was possible and that it would cost 30 dollars for it. They even wrote down what I wanted. After 2 days, I received a call letting me know that it was ready. When I went there, the charm was no where near the thicker ring.. instead it was in a really thin ring in an area where I specifically told them not to put it because it will break easily. The owner didn't know why it was place there and tried to convince me that what i wanted could not be done. So after 10 mins of trying to convince the owner to try, he agreed to it. 1 week passed and still no phone call about my bracelet. A week and a half is when I heard from them again saying that it was ready. I went to go see what they had done and to my suprise, they had done nothing to it and left it how it was, then had the nerve to tell me that the final payment was 10 dollars. I went to Zale for and second opinion and asked them if it would be possible to do what I wanted and they said yes. I should have went with Zale in the begining. I would not recommend creative jewelers at the hip mall. I walked out of there robbed of 30 dollars and an unsatisfied customer.
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September 2015 by Keysha C.
Bought a wedding band set here back in April and just a few months later the male wedding band cracked so I took it back and left it there for a few days to get fixed I come back to pick it up because they called me and told me it was ready for pick up I get there and I looked at the ring and they had done a horrible job fixing it you can tell the color was different the wedding band was a white gold and where they had weld it was a gold color so I left it there a second time I come back a day later to get the ring and you can still see where it was Welded at and on top of me having to make 2 trips there the owner still charge me for their mistake I ended up paying the 30 bucks that they had charged me to fix the crack which I prob could have done my self seeing what a horrible job they had done. Will never go there again also they do not warranty any jewelry you buy from them very unprofessional they have no type of customer service skills. I would rather pay a lil more at zalez or Kay jewelers and get better quality jewelry
