“I have had nothing but great customer service at this branch everybody in there is very nice polite and helpful I really don't want to go to any other branch you guys are the best”
“Xenia is amazing and so helpful!!! I had a great experience here and her customer service and hospitality is second to none. She should be acknowledged and rewarded for her amazing work and hospitality! Amazing experience.”
“Us Bank provides great service in general but this branch is Amazing! Both the manager Haitham Suleiman and the teller Jakub Chajec are great! Very knowledgeable, helpful and informative. Always Best service from them!Jakub is the Best teller we ever had!Thank you!”
“Both the bank is good and the employees are welcoming and respectful to all customers. Special thanks to the employee who is always ready to help in all matters. Marcin D Krol. I recommend.”
“It is sad to see this low rating because I had a stellar experience at this location. I was kindly greeted when I came in by a nice gentleman. Then I had to wait for a banker to help me with my needs and the wait was ok. The Hispanic lady banker was very kind and helpful. She was honest with the information and made sure I had understood all the information she provided me.Absolutely 5* experience and very happy I’m a member of BofA! Thank you!”
“Chase bank has great perks like quick pay and bonus for opening accounts but you'll need an emailed code. Paul helped me opened my account and was very thorough with the whole process. I see a long future with chase bank. This bank can get packed most of the time but it's the closest one around norridge haha.”
“Firstly, I would like to give a 5-star rating for excellent customer interaction of Regina Alm, she exceeded my expectation by showing me on how to use the app efficiently. Secondly, I would like to appreciate the employee who welcomed and assisted me to schedule an appointment at the branch. Lastly, to the security lady guard who looked vibrant and cheerful. The staff in this branch are very professional in their own role. They are polite and accommodating. Well done to everyone and keep up the great job! :)”
“Amazing place, extremely friendly staff. Everytime I walk in I'm wholeheartedly greeted. Great service with their bank and I'm happy to have them as my primary bank!”
9AM - 6PM
4350 N Harlem Ave, Norridge“Special thanks to Mr. Lionell Chiero -Senior Banker at this location,he has helped me with my fraud case , when nobody could not help ,Very profesional and nice attitude”
9AM - 5PM
8422 W Lawrence Ave, Norridge“I barely write reviews but i want to share how helpful Christine Flores was towards me today. I came to the bank due to issues with my credit card.She helped me call the credit card department and though my issue has not been resolved (I was told to wait a little bit more to retry again) I still want to write a great review for her. Christine was very sweet and kind to not just me but I noticed to every customer that walked in. I was so anxious and irritated from what was going on with my cc but she calmed me down and told me I’m not the first and everything will be resolved. She kept telling me to calm be down.Keep the great work Christine!”
“Mike gave me great customer service and helped me with a situation that was confusing me. I was having trouble getting through at one point but i was informed that they have a new phone system so its understandable. Im glad everything was fixed and that byline bank helps there customers. ?”