-
June 2023 by DAVID HOWELL
The Auto Center would NOT even answer the phone after several attempts & Yes I had them paged & it was within regular operating hours.Service: Tires
-
March 2023 by Ahmad
bought car battery for 150 $ less than a month , I had to jump twice already and they keep saying battery is healthy and refused to return or replace , THEFTService: Electrical repair
-
February 2023 by Paula Bregin
Will never go there for tires again. One of the gentlemen who work on my car was rushing and stripped the bolts. Very bad experience
-
December 2022 by Franz Todt
Great Job. Had appointment to get 4 new tires. Yes, Black Friday deals on tires too. $20/tire discount for Goodyear tires plus free install and balance. Shop Manager did the job, got me out of there in just over an hour. Winner! Very Satisfied.
-
July 2022 by Matt Killian
Took 4 hours to mount an balance 4 tires most places can do this in 30 minutes. Had to deal with 3 different people at the front desk an none of them knew anything because the original person I talked to didn't tell anyone an he left.
-
May 2022 by robert hull
I purchased tires from walmart .com went to 3 different stores to mount 6 tires i purchased for 1000$ first walmart pontiac il no techs avaible during business hours 9am. Normal il store nobody would answered phone several attemps called morris store they we can do it come on over i arrived 1100 am within scheduled time techs leaving early and are impact gun will not remove your lug nuts no attempt made .i finally set it up with morris il store manger and tire guys did awesome job thank you but all in all over 100 mile trip and wasted day to mount 5 tires on a dodge dually .called walmart compliant department with no response .horrible experience.
-
March 2022 by Alex McMahan (SKILLDxSNIPER)
I came in for an oil change and someone cut in line and the employee dealing with me just said they cut in front acting like I should have raced my car across to beat the other person. Then I gave them my phone number to call me back and didn’t know it was the wrong number they entered in. I asked what number did you dial they said the number you gave me. After further inspection they entered the phone number incorrectly. So they made it out to be I was at fault. Will not go back, I’ve been to this Walmart location other times and it wasn’t bad, but this was bad.Service: Oil change
-
March 2022 by Miss Brown
Friendly Staff..They get me in and out.I do some shopping and after I'm done my truck is ready??!!! I give them 5 stars?
-
February 2022 by Brandon B.
This place can't even answer the phone and don't you dare go in there and expect to get any help whatsoever. Bought some tires and got the roadside hazard protection. BIG MISTAKE. They attempted to fix the tire and couldn't install a simple patch. Just stay away!!! Spend a few extra bucks and go to a tire store. Walmart can barely sell groceries
-
September 2021 by Kory Pfoff
They broke my tire sensor while doing a tire change. Mechanics denying they broke anything. Managers claiming they don’t remember me from two days prior. A simple tire change turned out to be a week long ordeal. No apologies. No “thank you’s”. Employees were bickering about management in front of multiple customers. Nothing but a bunch of classless employees. Never returning to Walmart for anything ever again.Service: Tyres
-
August 2021 by Subrata Aich
My experience is good enough.
-
July 2021 by Michael H.
Arrived at 7 am for an oil change and tire rotation. Waited over an hour, and then was told they couldn't change my oil. They explained to me that the oil plug was an Allen head that needed to be torqued and they have had problems in the past with that type of drain plug. I have had my oil changed in the past there. They also said the last time it was changed they used the pump mechanism through the dipstick. This was a lie since I watched them change my oil and it wasn't used. They offered me a free oil change but I told them they lost my business. I didn't want them touching my car anymore. Also, I was talking to another customer who said they refused to change her oil because she had a caged pet in the car. It seems that the post COVID help seems a bit incompetent. Also the Manager of the department has changed to the worse. It is evident by the quality of service and competence of mechanics hired. I WILL NEVER GO BACK TO THIS SERVICE DEPARTMENT FOR ANYTHING!!!!!!!
-
May 2021 by LAMAR THOMPSON
Honestly it is BAD in the regard that it is poorly run. The work is good but it takes hours to get a tire change. I went in one time to get my windshield wipers replaced and I waited for two hours, then I just left. Please put more than two employees for some shifts.
-
May 2021 by L. Reid
I use many Walmart auto locations. Typically I love the service and have come to prefer them for tire work, even over other mechanic shops.THIS SPECIFIC LOCATION took several hours to complete one replacement tire with absolutely no warning or mention of possible wait times. Typically at another location I am in and out.Also.After your tire is replaced it is normal for the vehicle to be driven in a figure 8. HOWEVER this location drove my vehicle wreckless, floored the gas, squeeled the tires, nearly hit a cart return AND another driver.I will NOT return to this location.I do still recommend WalMart Auto Tires with road hazard coverage but NEVER at this specific location. It was aweful.
-
May 2021 by Dylana Slaya
Seems like their workers have a lot of bad days often. Save your energy and go somewhere else.
