Ross Dress for Less is a discount retail store offering the best brands and latest fashions for family and home at amazing deals, with prices a fraction of normal cost. Reviews note very good prices and great finds, including nice home items. However, the store is often described as a disaster and normally hectic due to long lines, frequently with only one or two cashiers. Experiences with staff vary; some employees are remarkably friendly and helpful, while others could be more so, particularly regarding changing rooms. The checkout process can lead to long waits, causing some shoppers to leave without their purchases.