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November 2023 by Daniel Hickman
Best wash in normal veterans parkway , between two grocery stores perfect
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November 2023 by Blake Whittle
This car wash smells awful. The other two car washes in town don’t fill up my car with a horrible smell when going through it.EDIT: After talking with the very nice employees, they say it’s due to the water tank in the bottom needing maintenance.
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November 2023 by Vaishnavi V
I have been using their service from a long time, it used to be good but from past few days I see that there is some bad smell as soon as we enter their car wash lane only in their Rainstorm college Avenue Normal Location.
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October 2023 by Austin Alexandeur
NEVER USE THEM! Damaged my vehicle from front to back on the right hand side. We're talking obvious ticking and deep scratching to the top and sides. Went to speak to a representative and even before he had seen the vehicle he asked/stated that it was on the right hand side. He took my details and pictures and then apologized for damage, informing me that someone would contact me to resolve the damage. Finally get the call 4 days later and the guy, Dalton, tries to tell me that it wasn't caused by the car wash, even though they were down for repairs earlier, and that all this damage is not consistent with the machine as there would be "tick marks". I immediately drive down there and physically show him the damage and tick marks. Dalton starts to get flustered as he knows he's going to have to outright lie to my face, which he does. We even watched the camera footage of it damaging my vehicle and he still denied it. Cancel your membership and save yourself the money. It will cost you a lot more in the long run if you dont. To anyone reading this comment: The reply to this comment from Rainstorm is just a way to make it look like they might do somethingif you just contact them. They won't. They are silent and refer the claim decision to the area manager Dalton Cunningham, who is the exact guy I met with, and he lied straight to my face as he is paid to do. They will scratch your car from front to back and then absurdly deny it while you point straight to it. You have the right and expectation to not have your vehicle damaged by using their services, regardless of any disclaimers posted.
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October 2023 by Michelle Ford
Awful damage! Just bought a new van and started a monthly plan with rainstorm, only to get it damaged by their machinery! The shop would not take responsibility even though it was obvious it was caused by the car wash. Avoid the hassle and heartache and go elsewhere!!
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September 2023 by Jeff E Keller
quick 5 minute detour and you have a fresh washed car and can use the free vacuums to do a quick cleanup too.
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September 2023 by Mark Chilton
$25.00 Wasted.1. They should let you know when part of the system doesn't work.2. The attendants should do some actual prep on the cars, rather than sit around.3. Be prepared to spend time wiping the car down when you get out of the "car wash".4. Very poor quality. Won't be back.
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July 2023 by Tyler Fuller
This was a brand new, built to spec carwash (not bought and retrofitted like other locations). Inconsistency in wash quality. Randomly closed during regular business hours, but they'll still take your full monthly subscription fee and not prorate. Closed 6/26/23 @ 5pm.
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June 2023 by Marky J
Just installed new vacuum, good place the clean up the ?
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June 2023 by Miles Murphy
all of the vacuums are broken and when we were going through the car wash it smelled like rotten eggs
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June 2023 by Sean Schick
Used to be great now seems to struggle to maintain this location. Often vacuums are missing or broken and the wash doesn't work as well as the other Rainstorm locations
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June 2023 by Joe B
Halfway decent wash and I only say that because almost every time I’ve ever been through, half of the car wash is inoperable. Multiple brushes not spinning, the tire shine not working, etc. I mean … even the ‘Customer Portal’ to cancel or change your membership has been “temporarily down for maintenance” for like 6 months now. What’s the point in paying for the best wash to get tire shine and then it doesn’t even work for months on end? Not to mention the dryers blow about as much air as a singular hairdryer on low.The best location in town is on empire. They consistently have the entire car wash functioning properly with little to no downtime. If you’re able to I would go ONLY to the empire location.Service: Auto detailing
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December 2022 by Anita McCue
Great carwash. Vacuums (wide and narrow tips), cloths, spray, machine that cleans floor mats, high pressure air hoses.. all available at no extra cost to clean inside and outside of car.
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December 2022 by Loring Brister
So far 50/50 two brushes on passengers side over all good job one more time More info to come
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December 2022 by A H
I gave this car wash several attempts, thinking maybe it wasn't working right or was low kn cleaner or something. My car never comes out clean. And I'm not looking for perfection, but this isn't even close. I recommend Club Car Wash. Cleans my vehicle significantly better.
