O'Reilly Auto Parts in Normal, Illinois is a reliable and customer-friendly store that provides a variety of auto parts, tools, and services. Located at 401 Greenbriar Drive, the store offers free services such as battery testing, wiper blade and bulb installation, fluid recycling, and check engine light testing. Customers can also take advantage of the free Loaner Tool program for their repairs. The store's staff is known for their exceptional customer service. Reviewers have praised the politeness and helpfulness of employees, particularly Ivy and Russell, who have gone above and beyond to assist customers in need. Whether it's changing windshield wipers in inclement weather or helping to resolve issues with a vehicle's battery or check engine light, the team at O'Reilly Auto Parts is dedicated to providing excellent support. With over 6,000 locations across the US, O'Reilly Auto Parts is a trusted source for auto parts and services. The Normal, Illinois store is a prime example of the company's commitment to customer satisfaction, making it a reliable choice for anyone in need of automotive parts or repairs.
called this store for a oil cap that broke. They had 1 in stock. Scott was the one that helped...not only did he ring me up, but got the broken one off & put the new one on. He was awesome! Thank you Scott & highly recommend this store. Customer service is OUTSTANDING!!!!
January 2026
The nicest people you could ever meet work here. Highly suggest this store if just for the customer experience.
December 2025
Snowing like crazy and freezing cold conditions I needed a new windshield wiper and the associate helped me with the right one and put it on for me. It took him just a minute and I was on my way. Great service. I will return.
