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“Stopped by to purchase a roll of quarters in the drive thru and the staff was very helpful! Didn’t realize it had changed ownership until afterwards, but so glad to see a local bank moving into this location and I’m sure they will provide great service!”
“We have been with them at PNC for quite a few years we moved away and came back and went right back to PNC so very happy with them .I would highly recommend to anyone that wants a good bank and they have locations all over the us .we went to Arizona for two weeks and they even have them there ,been to Chicago they have them up there.”
“They get to know you and your name and are very friendly. You can make sure that they are interested in you and your accounts. They are careful and professional.”
“We had an issue with a check that was deposited for the wrong amount. I tried calling the St Louis branch where it happened and nothing was done for weeks. Finally called Commerce in Normal and Allison took care of it "Jimmy John Fast!"”
“I am a particularly difficult banking customer on both my personal side and business side and Ricardo at this bank bent over backwards to take care of some discrepancies without taking a lot of my time. I expected an argument going in and walked out with a smile. This is a bank that will not waste your time, has a pleasant staff, and clearly has strong management.”
“I was approved for a loan there. Danielle, a loan officer, was friendly, professional, knowledgeable, and extremely willing and able to answer my questions and concerns.”
“I have found that Heartland Bank has a genuine concern for its customers and will do everything they can to meet their customers expectations. They have gone above and beyond to assist me multiple times when I had unique banking issues.”
“I had a long wait. The person who was helping me couldn't find the form needed. They had to ask someone else. I should have been in & out within 10-15 minutes. I spent over half an hour, mostly waiting.”
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“We have been with them at PNC for quite a few years we moved away and came back and went right back to PNC so very happy with them .I would highly recommend to anyone that wants a good bank and they have locations all over the us .we went to Arizona for two weeks and they even have them there ,been to Chicago they have them up there.”