“I was approved for a loan there. Danielle, a loan officer, was friendly, professional, knowledgeable, and extremely willing and able to answer my questions and concerns.”
“I had a long wait. The person who was helping me couldn't find the form needed. They had to ask someone else. I should have been in & out within 10-15 minutes. I spent over half an hour, mostly waiting.”
“I love ISU Credit Union. I have had an account with them since 2001 and I have always received excellent customer service. I have moved out of state twice and still kept my account with them because their customer service is so good. When we moved back last year we opened an account with a bank near to our home, for convenience, and I'm now regretting that. We will soon be moving our main account to ISU Credit Union. They always answer the phone, they are always friendly at the drive-thru, and they have helped me many times with issues that have come up over the years. Keep up the great work!”