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September 2024 by Adam Cunningham
One of the worst banking experiences I've ever had. Half the time they dont even answer the phone when called and they all seem a bit rude every time I've ever been inside. Fees are absolutely wilding out. Wouldnt recommend them.
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July 2024 by Edward Houle
Worst Credit Union in the USA. They need to operate like it is 2024 not 1924. They would not allow me to transfer money into my wife`s savings account. When we wanted to pay it off: they only accepted money orders. Damn red-neck bank!
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May 2024 by Alexis Snow
I always get the best help here!
Best decision I made was transferring to this credit union!
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March 2024 by Alex Beal
This location seems to be miserable every time I go in they seem to get rude and snippy it kinda sucks cause ima pretty polite person I understand your probably dealing with jerks but pick a different profession if you can’t handle talking to people all day
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November 2023 by Molly Tesdall
Do not recommend. I used to use Cefcu for checking, savings, and loans. Everything is so difficult with them and they do not make it easy for their customers.
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October 2023 by Tyler M
Terrible service here had nothing but problems for the longest time the customer service there bad very rude. Just don’t recommend coming to this location
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October 2023 by Myron Simmons
One of the nice's credit union
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October 2023 by JenniferMarie Collison
Love you guys!
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August 2023 by Bobby Eckert
Worst bank ever! Find a different bank to bank with. The bank itself seems to be good at first look, but most of the employees have some of the worst attitudes ever. Rude. Will not return and will bank somewhere else from now. I SUGGEST YOU DO THE SAME!
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July 2023 by Tanner
Awful service. I was told I couldn’t apply for a credit card because “legislation” I went to another bank became a member that day and got my credit card. Screw cefcu. Always spreading misinformation and not appreciating your members. The discrimination of age at this bank is unacceptable.
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June 2023 by Game Channel
This bank is garbage ! Employees seem to dislike working their jobs ! Why even be in business?
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April 2023 by Corbin DesJardins
Employee inside wouldn't cash my check even though I have an account there. It's a check from work so there shouldn't have been any problems with that. Lazy people sitting doing nothing
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March 2023 by Michelle Harlow
I had a long wait. The person who was helping me couldn't find the form needed. They had to ask someone else. I should have been in & out within 10-15 minutes. I spent over half an hour, mostly waiting.
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August 2022 by Audrey Kirkpatrick
My money verified there guess I won't eat Motel6 133 Near traders center I'll be 67 August 18 . At least do that
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July 2022 by Matthew D.
I guess I just had the worst customer service in a long time here. They didn't try to resolve the situation or even try to act like they cared. Don't bank here. I don't like writing bad reviews and certainly don't want to write one about a local bank. I even sought some type of positive response from the bank by sharing my experience with other employees. I received an "ok" and someone hanging up on me. Today, I called into the bank to pick up a check. The woman in the IRA department was rude and even tried to explain things to me she was not clear herself about. She went on to try to find some answers by calling other people and leaving me on hold for 30 minutes. She picked up the phone and say "Hi, how can I help you?" I told her she put me on hold 30 minutes before and she said "Oh, I thought I hung up and had the other banks call you." No update on my check. No apology. Just another "ok" response. It felt even intentional because she was still upset I questioned her earlier easily confused and wrong headed. I then did as she did and called the other banks. They told me this woman had already told me she had the check at a certain bank. She never told me this. This whole interaction took an hour and a half to just get a check. No one tried to deliver customer service or make up for my wasted time. No apology. No one cared. These people deserve to go out of business if this continue on this road.
