-
January 2024 by Jo Morrison
Took my vehicle to them to get an estimate on repairs the receptionist made you feel like you’ve known each other forever! Everyone was very friendly and professional
-
January 2024 by Christian Walker
Fantastic experience with these folks. Audra B helped me from beginning to end with joy and respect. Answered any and all questions I had and kept me updated at all points. They even went a bit above and beyond to help me retrieve items from my totaled car during the weekend. Very highly recommend!
-
December 2023 by Michael and Brenda Long
Great experience by a great facility. Perfectly matched paint job and repair. From check-in to pickup everything went smoothly. Audra is the perfect example of customer service. Our car was finished when told and I would highly recommend Caliber.
-
December 2023 by Grant Dixon
Best body shop in town! Brought my car in for very minor damage, my service tech Anthony listened to me and responded to what I asked for. Completely professional from beginning to end would recommend highly to other college students!
-
December 2023 by Catherine Coleman
I had a great experience at Caliber Collision! Very friendly, helpful, and did a great job on my car in just a few days! Highly recommend!
-
December 2023 by Cheryl Bier
Best repair shop in town. Audra will schedule the repairs and provide all the answers to your questions. Excellent repairs and a great paint match.
-
November 2023 by Stephen E Oross
After an unfortunate scrape along a chain link fence, I took my car to Caliber Collision at 415 Towanda Ave. in Normal, IL for an estimate. After they examined the damage, we discussed various repair paths. Staff was very honest and understanding of my situation, and was willing to perform a repair I selected. In fact, they were able to complete a repair that same day to my surprise and joy. I will definitely visit Caliber Collision for any future auto body work I need.
-
November 2023 by Michelle Brock
Great customer service. Car was totaled so no work was done but they all had a great attitude and were very helpful and kept me up to date.
-
November 2023 by Curtis Drake
This was my first time to use Caliber. Very satisfied! Great people. Friendly and professional. I’ll be back!Services: Painting
-
October 2023 by Jaleesa Garrett
I would highly recommend Caliber Collision to anyone that needs body work especially if this is your first time dealing with anything like this. They will make the process so easy for you. Super amazing and supportive staff, my car was in and out within a couple days. Thank you guys so much!Services: Painting
-
September 2023 by TAMERA PASCHALL
My driver side door handle was broken and I went to Caliber on Towanda location with no appointment and Jason was good enough in the rain to come look at it and fixed it in 5mins I highly recommend this Wonderful customer service thank you so much Jason
-
September 2023 by Stephanie Dow
Caliber collision is helpful, caring, and willing to go the extra mile to make sure all damage is accounted for and repaired.Service: Body & Trim
-
September 2023 by Jim B.
I had about $1200 damage on my 2006 Honda civic. They were able to work with me in. I chose not to use insurance coverage. I could reopen the claim if I had to but they were able to do the work at the estimated price. He gave me a date to bring it in, and we're done in two days. The lady at the front desk is easy to work with.
-
August 2023 by Candy Ashcraft
They did a great job with the repair, kept me informed of progress and were responsive to requests.Service: Body & Trim
-
July 2023 by Joshua Haywood
The service was great! Super friendly staff and a quick turnaround. They coordinate with a good list of insurers and rental companies as well.
