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November 2023 by James D Van Dolah
Good service. On time, always good advise, not too pushy, rates better than Dealers for routine maint services.Good family Business- I have used them for years and highly recommend. You can Trust them!Services: Air & cabin filter replacement
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November 2023 by Reilly Nawrocki
Very friendly, and we're able to get my car fixed, and living in walking distance from there is plus.Service: Auto rear window replacement
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October 2023 by Trish Borish
I had a confirmed appointment that I was turned a way. Larry is not capable of accurately checking his deliveries. He totally missed that the device was delivered the day before my appointment and turned me away. When it was confirmed that the part was there in ample time Larry did not own his error, did not take responsibility and do the right thing. Why would anyone want Biard’s Auto Care to touch their vehicle! Why would Biard’s stand behind someone as rude and disrespectful as Larry? Larry was incredibly rude from the moment I walked in the business. Total incompetence, on Baird’s and Larry!
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October 2023 by John B
Nice, efficient, affordable. Great customer service, too; talked me through all the steps and services required. I got a flat tire and drove on it for a half mile (don't ever do this, stop as soon as it's safe) so the lug nuts were stuck.Took my car, fixed in a day, new tires (it was about time to switch anyway), and changed oil (it was about time) as per my request.Clean and beautiful; owner is a great guy.
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October 2023 by Jill Perez
So I get towed here because they say they can check my vehicle the next day. They looked at it for about 5 minutes, made a diagnosis and want 120$ ? like man at least pretend like you did a little work for 120$ didn't get dirty didn't touch anything at all... then have the nerve to have an attitude when my boss asks for a little more, like man unbelievable ???????? worst experience, you guys do not wanna come here man for real. Not to mention the guy is rude as hell and ALLof the staff here gets an attitude if you disagree with the diagnosis. I bet if I was white like the rest of these people giving these 5 star reviews they would be nicer to me too ??
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October 2023 by Kiel McClelland
My fiance has been getting her cars cared for at Baird's for several years now with absolutely no complaints. It was now my turn to have some work done on my car. I must say Larry and staff do fantastic work for a fair price. We will continue our business with Baird's as long as we're in the area. Fantastic local business, be sure to support them!
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September 2023 by Becca Johnson
Baird’s does a great job with all of our car/truck repairs. They provide clear estimates and do a great job of explaining details. They are flexible in calling multiple numbers if one of us isn’t available! Their work is high quality.
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September 2023 by Steve Brown
Excellent service at a fair price. Larry was great to work with and completed the repair in a timely fashion.
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September 2023 by John Bleakley
Living out of town, and my daughters go to school at ISU and it feels great knowing that i have a reliable shop with Bairds to send them if any trouble. great communication, treat my girls with respect. Thank you!Service: Transmission
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September 2023 by Jason
Went here to get work done Well let me tell you never go here claimed to know how to work on my car they worked on it charged me a outrageous price messed my vehicle up even worse. even had to go to different mechanic to fix my issue. CURRUPT BUSINESS NEVER GO HERE
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August 2023 by Jolie Chrisman
Excellent service, I definitely recommend!! Fit me in the same day (the same hour!) and checked my car when I had trouble on a long-distance road trip; everyone was very efficient, kind, and knowledgeable. Relatives also recommended this place to me based on years living in town. I would definitely go back again!Services: Exhaust
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August 2023 by bell
I was almost at a flat tire and Bairs helped me out by filling my tire up for free. I received great customer service.
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August 2023 by Thomas D.
Horrible place of business! A simple fix ended up being a 10 day fix with little communication! Quoted under $400 for the fix. Ended up paying $1045. Drove it off Baird's lot and less than a mile down the road warning lights came on and engine light came on! Same exact problem we had when we brought it in... LARRY said bring it back and we will look at it. At this point we lost all faith in this so called auto shop and took the vehicle to a reputable auto shop. They fixed the problem under 4 hours and under $300. So whatever LARRY at Baird's auto fixed was not the problem. I talked to 2 other mechanics and they both agreed that we got ripped off. I talked to Larry at Baird's to resolve this mess and he did ABSOLUTELY nothing but say oh well... DO NOT TAKE ANY VEHICLE TO THIS SO CALLED AUTO SHOP. LARRY HAS FAILED IN EVERY ASPECT OF GOOD SERVICE AND CUSTOMER SERVICE. He had the opportunity to make things right and FAILED. SAVE YOUR TIME AND HARD EARNED MONEY AND PLEASE GO SOMEWHERE ELSE. WE ARE NOW OUT OVER $700 DOLLARS FOR SOMETHING THEY NEVER FIXED !!!!!! RIP OFF SO- CALLED PLACE OF BUSINESS. ZERO STARS. ZERO REAPECT
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August 2023 by Jake Marks
Amazing, quick service. Always a pleasure to work with these guys. Highly recommend for any of your automotive needs!!Service: General repairs & maintenance
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August 2023 by Justin Long
They were able to get me in fast, took care my issue and for a fraction of the price I was expecting to pay.Service: Tires
