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January 2024 by De F.
Scummy, scuzzy store. Employees walk right in FRONT of you and don't PAY ATTENTION. The employee, SONI, needs to wash her hands when leaving the bathroom. Sickening. Very disgusting. Small Indian woman, dark hair in a ponytail. CEO and mgr. were informed. Never again. I'm going to a "cleaner" Target from now on. They lost a customer permanently.
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August 2023 by Whitney P.
I have not shopped at Walmart since 2016. However, was with my siblings and they wanted to check out the store, so I tagged along. It reconfirmed why I stopped shopping specifically at the Niles location. Not only was the store a complete disarray, but you have employees that are incompetent. The best analogy I can compare my experience is with the DMV. Employees lacked motivation, there was no sense of urgency, and attitudes were very cut and short. When you need assistance they are no where to be found and they treat you like your inconveniencing them.The Niles location is the worst.
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July 2023 by Alefiyah M.
Great service. Nice people. Not your usual Walmart. I was visiting from Chicago and it was helpful to have this store around.
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March 2023 by G K.
I placed an online order for pickup at this Walmart. I ended up shopping in-person at Walmart and buying everything I needed plus more, so I canceled the order pickup. The Walmart employee called me to ask why I wanted to cancel, and I mentioned I already got the items I needed. He said fine. The order remained in pending cancel status though. A few days later, the status updated to "Picked up" and I got charged for the items even though I never picked up the items. I talked to Walmart online and they recommended that I file a dispute to get the charge removed. Which I did. Still waiting. But not cool...I shop a lot at Walmart. What if I wasn't paying attention to my credit card statement? I would've missed this and had paid for items I never received.
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January 2023 by Justin S.
Do not go to this Walmart, nothing is in the correct section, then when I confronted the manager that it's in the wrong spot she would not make it right. I will be calling corporate.
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November 2022 by J G.
The first observation is you feel like you need a tetanus shot just walking around the parking lot. When shopping the stockers make you feel like you are in their way. We had one just butt in between the two of us as we were having a conversation about two items, perhaps 3 feet apart. I realize that they need to stock the shelves but a little politeness would go a long way. One of the items we purchased was tampered with so I had to return to the store to get a replacement (40 minutes wasted). We often drive 30 minutes one way to Addison or Itasca to shop at those WalMarts because the shelves are fully stocked, the employees are helpful, and the inside and outside is clean. I would avoid this store.
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November 2022 by Hersh A.
This is one of the better Walmarts I have been to especially for a Supercenter. In my few visits here, I have found what I was shopping for without any issues. The check out process was quick with self check out stations. The store was clean and well stocked. I received good service as well.
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August 2022 by Kimberly M.
If I could give no stars I would. They have taken most of the actual cashier registers out, gone almost all self checkout. Don't bother asking them to open an actual manned register when you have $500 worth of stuff, they won't. The service area is no help. This is just a trashy Walmart. Drive to Randhurst walmart, that one is better.
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June 2022 by Juan S.
Apparently they do make Money order for racist reason, never come to this Walmart again. Manager not helpful at all just rude, employees just looking for reasons not to work This location need some serious fix
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May 2022 by Destiny D.
I came in to purchase an outdoor rug. At the register it rung up $20 more than the sign had it listed for. We had an associate check the sign and pricing and he agreed it was their mistake they had the sticker price incorrect on the product. I asked if they'd honor the price since it's on the product, and he refused. I asked if he could ask the manager because that's outrageous to have it listed at a certain price WITH the sticker price listed on the product but have it scan another price. The manager also would not honor the price it was listed for. This is the SECOND time I've ran into wrong signage at this store. I'm starting to believe it's a bait and switch situation. Needless to say, I will no longer shop at this Walmart and advise greatly against anyone else shopping here! Prices can easily be looked over when checking out with a full cart. This store is despicable
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April 2022 by Susie Q.
I was looking for an item in particular. I looked online and saw that it was in one of the G aisles. I looked all over could not find the G. aislesI finally used my phone to call the store. The phone rang about 10 to 15 times and no one ever answered. How sad. I never found what I was looking for.
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March 2022 by Jose L.
I suggest not shopping here the leaders and crew are terrible and if you decide to do order pick up be aware of your order, many items will just be tossed into your bag without a care to make you think you have the correct item (You won't). Another thing is that their parking lot is a mess it's potholes in every section of the lot. also if you decide to call them for anything no one ever picks up the phone one time I had a order pick up and I called 6 times and the employees are literally standing by the door doing who knows what where the phone is completely ignoring it, then once a employee finally came out they took another almost 10 minutes to bring out my order... another thing is my daughter used to work for that department and claimed the team literally lets their phone ring and laughs about how the customers are sitting outside while they take their time (Of course don't stress yourself but be professional and get the job done!!!) This place is ran by children 99% of the time also and if you do find someone who seems like they know what they are doing they'll send you to a completely wrong aisle or provide no help. I highly suggest just taking a trip to another Walmart it's definitely not worth it coming here!!!!!! Also there's this guy who works in the store and he openly chews on chewing tabaco and spits into garbage cans all throughout the store and all you see is the brown spit he spits out!! (Which is disgusting!!!) but then again it is a Walmart what else could you expect besides professionalism Rate for visit: -10/10
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October 2021 by Jessica P.
It's always fun to be treated like a thief when doing your self check out. "This does not look like 41 items". I unpack and count items. It's 41 items. No apology. No help repacking cart. Just a look of disdain like I've never gotten. Walmart can suck it.
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October 2021 by Gladys C.
Usually, I would give this Walmart a 5 out of 5. As I shop here a lot and use the curbside pick up here a lot. However, tonight I went to this Walmart with my child and picked up a few random items and paid for them and got a receipt. Some random undercover person ran past the greeter, as we were leaving, and approached my child. The man didn't have a proper badge and I stepped in and asked what he wanted. We showed our receipt and I let him know if we didn't pay for our items we wouldn't have a paid for receipt. He tried his best to try me but he had no choice but to let us go as we paid for our items. One of the previous reviews from another customer mentioned how this store has almost all self check out and not many clerks to check customers out. It is true. I don't know if it is due to the massive worker shortage or another Big Box store strategy to save money with less workforce and using the customers to do the check out work. But our encounter was a perfect example for all us parents that tell our young people to always always get a receipt and a bag no matter what! Yes, the man if he was a undercover store security was doing his job. But if my child or I would have neglected to get that receipt or bagged our items but mainly neglected to get that receipt it could have been something it didn't have to be. The store cut or has little cashier workers to check customers out. But now they are monitoring those self checkouts and they may or may not have one person or maybe just a few people to monitor the whole fleet of self checkout monitors. We don't know how qualified these people are to really run security and what biases they bring to work with them and them running up on customers can turn from a missing or not picked up receipt to people getting embarrassed to even contained or worse if that person watching has some type of bias against a type of customer. This is another place to show how a simple visit to the store can turn wrong or bad for someone who has paid for their items and either didn't take their receipt. This is also a place where a untrained security officer that cannot properly read a receipt or understand that they saw me pay at the register and that the self check out register and not a human cashier spit out a receipt to me meaning I paid can also have a bad outcome with unfairly containing or worse a customer. I will consider not shopping at that store in the evening shift ever again as from what I see the day shift people are more professional and experienced. Always get your receipt!
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October 2021 by Missy C.
Get a new fucking money order machine. Broke more than functioning. And how about a SIGN STATING ITS OUT so we don't standing in fucking line for no reason! Idiots.